Sentinel Profiles & Favorites Lists went *poof*

[drdispatch]

Not sure what I did (if anything), but I just opened Sentinel and all my Favorites Lists and all but one of my profiles are gone.
I checked the file folder, and the profile & hpd files are still there, but they all of a sudden don't show up in Sentinel.

I'm hoping that there is a recovery solution other than doing a "Read from Scanner", since while that will restore the FL's in the profile that's currently loaded in the radio, it will not recover the FL's from the other profiles.

I have a 436, if that makes any difference, and I am running Windows 10. I did a database update earlier this week, and everything was fine at that time.

 

[buddrousa]

Have you noticed a Windows update this week?
You may have to uninstall reinstall and reread the 436 as a worse case scenario.

 

[nessnet]

"....since while that will restore the FL's in the profile that's currently loaded in the radio, it will not recover the FL's from the other profiles".

No..., ALL favorite lists are the SAME across all profiles. Thus, you cannot "recover the FLs from the other profiles".

Profiles are just configurations for individual radios. For instance, I have a 100 and a 200 profile, because the baud rate for the GPS is different between them and I have the displays set up a bit differently.

BTW, I have had Sentinel just go south on me for no apparent reason. I had to delete the directory and reinstall. In fact, I installed Sentinel in a different (new) folder completely.

ALWAYS have a back-up!!!!!! I have hours and hours into my rectangles and I'd be rather pissed (!!!) if I lost them (I keep 2-3 back-ups, just in case)

 

[drdispatch]

No..., ALL favorite lists are the SAME across all profiles. Thus, you cannot "recover the FLs from the other profiles".

Profiles are just configurations for individual radios. For instance, I have a 100 and a 200 profile, because the baud rate for the GPS is different between them and I have the displays set up a bit differently.

...In Sentinel, yes; but I don't have all my FL's set to download in the profile that is currently loaded in the radio, and the other profiles are gone.

I've been meaning to pick up another SD card to have a backup; Just add another brick to the road to Hell, I guess....

 

[drdispatch]

Have you noticed a Windows update this week?
You may have to uninstall reinstall and reread the 436 as a worse case scenario.

I don't recall seeing one since I last updated the DB, which I believe was on Tuesday.
The W.C.S. is where my mind went first; was hoping to avoid that if there was an alternative.

 

[kruser]

Not sure what I did (if anything), but I just opened Sentinel and all my Favorites Lists and all but one of my profiles are gone.
I checked the file folder, and the profile & hpd files are still there, but they all of a sudden don't show up in Sentinel.

I'm hoping that there is a recovery solution other than doing a "Read from Scanner", since while that will restore the FL's in the profile that's currently loaded in the radio, it will not recover the FL's from the other profiles.

I have a 436, if that makes any difference, and I am running Windows 10. I did a database update earlier this week, and everything was fine at that time.

Do you make regular backups of your computer?
Any full recovery may depend on that having been done.

 

[kruser]

If the profiles and other files are still there, I'd make copies of them before anything else.
Then maybe try the reinstall of Sentinel and hope it will read the old profiles.

Or do as someone mentioned and reinstall to a new folder and copy the profiles into it's respective folders.
If you have another computer available, a Sentinel install on it and then copy your files over may also get things running again.
Hopefully the files you can see are not corrupted.

Maybe do a chkdsk run on your hard drive after you made copies of the originals in case something was borked with the file system on your storage drive.

Good luck and hopefully you can use what files you see and get things back!

 

[DudleyG]

Within Sentinel, have you clicked on TOOLS, then OPTIONS to see where Sentinel is looking for profiles and favorites? It could be that is where the problem is especially if you then they are still there.

 

[drdispatch]

Within Sentinel, have you clicked on TOOLS, then OPTIONS to see where Sentinel is looking for profiles and favorites? It could be that is where the problem is especially if you then they are still there.

I did that, and it's showing that it is looking in my OneDrive, rather than "MyPC". Tried to change it, but it's not letting me.

 

[DudleyG]

You may have to run Sentinel in Windows Administrator mode to make that happen.

Open Windows File Explorer
Click on your hard drive icon (usually C to expand it)
Click on Program Files (x86) to expand it
Click on Uniden to expand it
Click on BCDx36HP Sentinel Folder
Right click on BCDx36HP_Sentinel (The program you want to run)
Choose Run as Administrator

See if will let you then modify the location.

 

[mc48]

Try using the import file function in Sentinel and just direct it to the file you want.

 

[MasterPo]

Did you save it when you created the list they files should be there

 

[drdispatch]

You may have to run Sentinel in Windows Administrator mode to make that happen.

Open Windows File Explorer
Click on your hard drive icon (usually C to expand it)
Click on Program Files (x86) to expand it
Click on Uniden to expand it
Click on BCDx36HP Sentinel Folder
Right click on BCDx36HP_Sentinel (The program you want to run)
Choose Run as Administrator

See if will let you then modify the location.

I went through those steps, but it would not let me change the location.

 

[drdispatch]

Did you save it when you created the list they files should be there

Yes.

 

[DudleyG]

When you click on the TOOLS then UPDATE, are you clicking in what looks like a blank box (actually has 3 small dots) immediately to the right of where the current location is showing in a box. When I do that, a box appears next to it which lists the directory on my hard drive. Then I can highlight where I want to go.

If you clicked on the small box and didn't get a popup box, what happened?

 

[drdispatch]

When you click on the TOOLS then UPDATE, are you clicking in what looks like a blank box (actually has 3 small dots) immediately to the right of where the current location is showing in a box. When I do that, a box appears next to it which lists the directory on my hard drive. Then I can highlight where I want to go.

If you clicked on the small box and didn't get a popup box, what happened?

Yes.
I clicked on the 3-dot box & got the popup. I highlight where I want it to go, which is -MyPC>Documents>Uniden- which is where it should be. I then click -OK-, but the destination in the Sentinel Folder window doesn't change. It still says -OneDrive>Documents>Uniden-

I back up all my files to OneDrive, but that shouldn't be showing as the primary destination for the Sentinel file. And I'm not sure why it's only showing 1 profile with no FL's in it. All the FL files are there at the file level when I go in through -MyPC>Documents>Uniden-.

At this point I may just have to do a "Read from Scanner" and suck it up. I don't have a lot of FL's in those other profiles that don't download in the main profile. I'd still like to understand what happened though, in case it happens again (or I can do something to prevent that).

 

[DudleyG]

I am out of ideas on how to force Sentinel to go to your disk drive on your computer. However, OneDrive is Microsoft's version of cloud computing. Any chance you have another PC using the same OneDrive userid that also has Sentinel installed on it and that you might have "played with" or test some ideas and that is what is showing up on your primary PC that controls your scanners instead of what matches the files on your primary PC? In cloud computing, the last update to a file is what everyone using that userid will see.

 

[drdispatch]

I am out of ideas on how to force Sentinel to go to your disk drive on your computer. However, OneDrive is Microsoft's version of cloud computing. Any chance you have another PC using the same OneDrive userid that also has Sentinel installed on it and that you might have "played with" or test some ideas and that is what is showing up on your primary PC that controls your scanners instead of what matches the files on your primary PC? In cloud computing, the last update to a file is what everyone using that userid will see.

Short answer: No. I only have Sentinel on my laptop, and it is the only machine that I have OneDrive on, and no one else uses my OneDrive user ID. (That I know of.........)

 

[buddrousa]

This is the problem I have with the cloud. This is also the reason I run multiple backups with remote links to each. I own my own clouds at work and home.

 

[drdispatch]

I guess it's time for the "Nuclear Option". Read from Scanner and push on.