Some Minitor VI pagers won't accept custom audio

[jpelura3]

I can program frequencies and tones with no issue. However, when trying to upload custom audio, the upload only takes on some pagers. In the programming software, after I upload and click on the play button which plays the audio through the pager, custom audio plays. But when I change the ABC.... button, it's the standard "Selective call frequency one tone" speech. Audio files are in .WAV format, 8 kHz, mono, and 16 bit PCM. I used Audacity to create the files. They're named. F1, F2, F3, AV, AT, MON, SCAN and EMS.

I thought it was a firmware issue but some of the pagers are FW 1.05 and others 1.09 or whatever the latest is, I'm not in front of that computer.

Any thoughts or suggestions? It seems older pagers generally don't have the issue. Just newer ones. I can provide more information if needed.

Thanks for any insight.

edit: I should add, I did re-install the programming software and tried on another computer. Same issue.

 

[n7maq-1]

Try one of these sites to make your voice files.

Motorola Minitor VIâ„¢ (6) Fire Pager

Minitor VI (6) pagers from Motorola as low as $359 each. Trade in your old pagers for a new Minitor VI (6) fire pager.

www.pwservice.com

FirstTech TTS Service | ncbroadband.gov

The FirstTech Text-to-Speech tool lets radio programmers easily create voice announcement/annunciation files used in radio programming software. To use the tool, upload a CSV file below. The Text-to-Speech will convert it into a zip file of WAV files, which users can convert into other file...

www.ncbroadband.gov

 

[RadioGuy7268]

Is it possible that some of the non-playing files are larger sized voice files? I've seen that be an issue before. It appears that your coding is correct - especially if the same file is already playing properly on other pagers. Try to see if a shorter version of the file will play on those units you are having an issue with.

 

[ElainneeWC]

Interesting issue! So the software plays the custom audio fine, but the newer pagers just revert have you noticed if it’s all files or only some? I wonder if it could be a file size or memory thing with the newer units.

 

[jpelura3]

Interesting issue! So the software plays the custom audio fine, but the newer pagers just revert have you noticed if it’s all files or only some? I wonder if it could be a file size or memory thing with the newer units.

the new pager does not play any of the custom audio. My file sizes are only a few K. But as I said, plays "over" the pager from the software fine. I'm going to try some of the links above for encoding.

 

[jpelura3]

Is it possible that some of the non-playing files are larger sized voice files? I've seen that be an issue before. It appears that your coding is correct - especially if the same file is already playing properly on other pagers. Try to see if a shorter version of the file will play on those units you are having an issue with.

My file sizes range from 10k-20k. None of them work.