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Tickets CAD

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northwoodsradio

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I was wondering if anyone has used or had any luck with the Tickets CAD software for logging on calls for service? I looked at it and it looks like a daunting task to get setup with all the information that’s needed. Anyone have any insight to the program and setup?
 

a417

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not sure if.png

:oops:...:unsure:

aside from that, it looks like it has been back burnered for a while.

thine readme said:
-- Requirements
+ A PHP capable webserver (either apache: http://www.apache.org or MS's IIS)
+ PHP 4.1 or higher
+ MySQL, 3.x probably works, but 3.23.*/4 is preferred
+ You will need a GMaps API key. Obtain at Google Maps Platform FAQ | Google Developers
+ Clients must accept cookies for login info and handle CSS
+ Users are running phpticket on a 486 66mhz/64mb on linux 2.2.x and it's fast


-- Installation
+ Unzip the file into your intended Tickets directory.
+ Create an empty MySQL database. You'll need information re server parameters for the install
script, next step.
+ Point yr browser to whatever/install.php, and go there.
+ Fill in the install form, including the GMaps API key. (URL of source is provided on the form.)
+ The install script does a lot, including creating two login accounts - admin/admin and guest/guest.
You'll be notified of success at the script's completion -- in a second or two.
+ One of the first things you may want to do is to set up yr own default map center. (While the Show
Tickets map is automatically centered on existing tickets, the NEW TICKET form uses the default
setting. (Set that center via the CONFIGURATION/SET DEFAULT MAP link. Note lots of other
configuration settings there.)
+ Important: Move/delete/change permissions on 'install.php' so it can't be run after a succcessful
installation.
+ Important: Login as Admin/admin and change administrator password for security.
+ If you need to change server address, obtain your free GMaps API key for the new domain
and enter it via the Configurations/Edit Settings/gmaps_api_key form field.
+ Edit any settings to your liking, at the CONFIGURATION/Edit Settings link.

depending on your level of computer awareness, this could be daunting...for others it's a walk in the park. Mind you, the current version of MySQL is now 8.x, and kernel 2.2 was released in late 1999...this document needs a fair bit of updating.
 
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