Tow truck drivers call for rules

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IdleMonitor

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They’re reacting to the fact, as reported, that many of their colleagues carry emergency services radio frequency scanners so they can get to crash sites first.
Dan Powell, who works for Parliament Towing, admits he carries a scanner, but said he doesn’t break the speed limit to get to a call.


Tow truck drivers call for rules | Ottawa & Region | News | Ottawa Sun

He said the city should regulate the industry and make a scanner ban part of those regulations.
 

Jay911

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There's no need to make a "scanner ban" unless "scanner" equals "poorly programmed LMR radio bandited onto the trunk system" (which is dangerous in its own right).

Do what the rest of the modern world does and have a contract between the police and the towing company(ies). A city of over a million near me has one tow company its sole contractor for towing (AFAIK). The RCMP in another nearby location cycle through both of the two available tow companies in that region depending on the day of the week/month.
 

EJB

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Its the same thing as Jay mentioned in Halton. The OPP seem to cycle thru a list and the region had contracts with certain towers.

Like any "system" this doesn't always work in the real world. I see and hear plenty of tows on the on ramps and there are plenty of times when the OPP are glad that these guys are there. The "first available tow" is called often enough, to keep the lanes flowing.
 

datainmotion

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This same discussion has been had on this side of the border as well. It's clear that pre-assigned rotations are the best way to do it.
 

acurayyz

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There needs to be more stringent laws for tow trucks no doubt. I see how they poach calls and sit around all day with their 20 antennas waving till they hear a call they can jump on. Then it turns into $400 to tow the car, $120 to store it, etc. I regularly see 2-3 trucks from the same company on a scene for 1 car that's been stopped by OPP. The best is the Hummer "Steve's Towing" operates that lights up like a Christmas tree when it's stopped. :D
 

Keganm

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As a tow truck driver myself, rotations don't work in all areas. In areas where there's only a few companies and very little traffic, then sure a rotation system would work. But in areas where you have 30+ companies, no one is going to be able to make a living. Also when you're sitting stopped dead on the 401, 404, 403, 427, DVP, QEW etc... trying to get to work, but can't because the police have to sit and block the highway and wait for a rotation truck to show up, you'll change your opinion mighty quick. The problem that needs to be regulated isn't the chasing itself, its the billing for the services. Chasing in high volume traffic areas allows the flow of traffic to resume quickly and gets the police, fire and EMS workers out of harms way quickly.

Do I agree with the way that chasing happens in some areas? No, but there are ways to allow those of us who can do it by following traffic laws to do it safely. Racing through town and breaking traffic laws and speed limits shouldn't be tolerated. Also those who inflate tow bills should be punished. Where I run our rates are strictly regulated and the penalties if we get caught jacking up bills are harsh enough that its not worth doing it.

Before any of you guys decide to jump all over what I've said, please bear in mind that not all of us are the money hungry vultures that everyone seems to have some kind of horror story about. The majority of us out on the highways are out there because we love what we do and we're trying to support ourselves and our families doing it.
 
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ChaserChris

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The funny thing is the reason for this stuff in Ottawa is the two trucks impounded for racing to a call their company was dispatched to!! They weren't chasing a random call!
 

Jay911

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As a tow truck driver myself, rotations don't work in all areas. In areas where there's only a few companies and very little traffic, then sure a rotation system would work.

It works in many major municipalities with just as much traffic as Toronto, too. Don't make it sound like the places where rotations only work in hick towns with one stoplight.

But in areas where you have 30+ companies, no one is going to be able to make a living.

Perhaps it's that the area can't support 30+ companies. There used to be a couple dozen here, and they have bought each other out to the point where there are a manageable few.

Also when you're sitting stopped dead on the 401, 404, 403, 427, DVP, QEW etc... trying to get to work, but can't because the police have to sit and block the highway and wait for a rotation truck to show up, you'll change your opinion mighty quick.

Not at all. Design the system so that trucks are parked on the major arteries in strategic locations during the high-traffic times such as rush hour(s), and have them move in quickly and deal with a situation, being replaced in its staging position by another truck (or returning itself if the situation does not require a tow). That is a proven, working system in many municipalities already. As well, it's the basis for how car races can be resumed mere minutes after a 12-car crash - the responders (including tow trucks) swoop in from their staging location and remove the problem vehicles, while someone else pulls up into their staging location. When the "in-use" truck is clear, it moves to the empty staging location (generally quite close to where they finished being "in-use"), and then things are back to speed.

The problem that needs to be regulated isn't the chasing itself, its the billing for the services. Chasing in high volume traffic areas allows the flow of traffic to resume quickly and gets the police, fire and EMS workers out of harms way quickly.

"Chase" around me at 160 km/h with your lights flashing and driving up the shoulders and over medians and you'll find out whether or not you're doing responders a service.

There's been plenty of evidence on this very forum that tow truck drivers in Ontario (not all of them, but definitely more than zero) get radios programmed onto public safety radio systems when they are expressly not permitted to do so, specifically for the purpose of jumping on calls. Even if you believe that getting tow trucks dispatched at an early point is important - even if you believe that police want tow trucks to self-dispatch so that the scene is cleared up quicker - there is absolutely no excuse for putting radios on a radio system without authorization. Scanners are legal, and that should be enough - police would surely "look the other way" to tow truck drivers using scanners for personal/financial gain, seeing as how they already do so for the media.

When you put a bandit radio on a trunk system, you risk the safety of the users of the trunk system. In one case I'm familiar with, two radios were programmed with the same radio ID. The legitimate radio stopped communicating with the trunk system when the bandit radio was powered on (and thus affiliated to the system). Imagine that the legitimate radio was in the hands of a firefighter trapped in a burning building, or a cop or medic on the street being threatened by someone with a weapon. When the tow truck driver turns on his eBay radio so he can catch wind of calls before he's asked to go, so he can drive well above the speed limit and risk others' lives, he cuts off communication for the FF/cop/medic just as they were about to transmit a mayday. Still OK for the tow truck driver to use whatever tools are at his avail to jump calls?

If police and authorities deem that having tow trucks self-dispatch to calls in order to deliver better service, fine. The moment a truck goes 81 in an 80 zone, drives the wrong way down a road, etc., the driver should be prosecuted, and the company he works for should be banned from police/authority use for 30 days. Increase that to 180 days for a second offense and a permanent ban after that.

If Ottawa region (or whereever the original story was from) wants to prevent tow trucks from using scanners to jump calls, there's already a law on the books for that - part of the Radiocommunications Act or its enabling legislation. They don't need to (and shouldn't) invent a new law to ban scanners from use, regardless of by whom.
 
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ChaserChris

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Not at all. Design the system so that trucks are parked on the major arteries in strategic locations during the high-traffic times such as rush hour(s), and have them move in quickly and deal with a situation, being replaced in its staging position by another truck (or returning itself if the situation does not require a tow). That is a proven, working system in many municipalities already. As well, it's the basis for how car races can be resumed mere minutes after a 12-car crash - the responders (including tow trucks) swoop in from their staging location and remove the problem vehicles, while someone else pulls up into their staging location. When the "in-use" truck is clear, it moves to the empty staging location (generally quite close to where they finished being "in-use"), and then things are back to speed.

Say that truck is parked on the highway behind a barrier, would that truck be allowed to respond to accidents on regional roads or just highway incidents?
 

exkalibur

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Jay, I agree with all of your points except the last one regarding using a "bandit" radio. Firstly, there is no law in Canada that says you cannot use a Motorola radio for such a purpose. If there is, I'm yet to see it. Secondly, Just about EVERY tow in the GTA uses Motorola gear, as opposed to scanners. The Police are /very/ well aware of this and are yet to make arrests/seizures en masse.
 
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Jay911

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Say that truck is parked on the highway behind a barrier, would that truck be allowed to respond to accidents on regional roads or just highway incidents?

Good question - it'd have to be decided by the municipality I think. In the places where I've seen it done, I think the truck is dedicated to the highway.
 

Jay911

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Jay, I agree with all of your points except the last one regarding using a "bandit" radio. Firstly, there is no law in Canada that says you cannot use a Motorola radio for such a purpose. If there is, I'm yet to see it. Secondly, Just about EVERY tow in the GTA uses Motorola gear, as opposed to scanners. The Police are /very/ well aware of this and are yet to make arrests/seizures en masse.

Oh, I know there's no law against it. It's the same old dead horse we've beaten for years about programming a radio to operate on a trunk - do it properly (with permission), or make sure it won't harm the system.

Personally, I don't care what people want to use to monitor a radio system, so long as it doesn't interfere with operations.
 

Confuzzled

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But in areas where you have 30+ companies, no one is going to be able to make a living.

Tough. It isn't about the wrecker company. It's about serving the community. There shouldn't be any more that 10-15 on the list anyways.

Rotations are the most sensible way, but they need to be flexible. There are cases where a wrecker needs to be on scene to assist with the rescue (help stabilize the vehicle, etc.). Then you need whoever is closest. But that should always be up to public safety. Any wrecker that jumps a call should be bounced off the list for a year.

Not just anybody with a hook should be able to get on the list either. It should be limited to 'best qualified'.


On that note, has anybody seen the TV show "Wreck Chasers" that shows the free-for-all in Philly?
 
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