The real thing here is that hand held radios like the motorola are pretty dreadful scanners - not what they're built for, and for most the fun in listening is the ability to add new channels you have found, and get rid of empty ones, so the notion somebody can do this for you is just wrong. googling and listening provide clues, but it's ll location specific. If you cannot do the research and program your radio yourself, it's like a blind man trying to read a paper manual - it never works.
You have a great communication tool but it's no scanner. Any radio without keyboard frequency programming is rubbish for scanning.