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unable to program gm338

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#1
hello everyone, i have a problem about programming gm338 motorola rig...i have a RIB and its type is RPC-M5X-U (produced by maxtron) and i have CPS R06.12.05 AZ installed on win xp....when i tried to read the rig using software i mentioned before, it said "Couldn't open port. Check whether Device/RIB are powered on or not, and the Device to RIB, and the RIB to PC connection is OK"...i already checked its connection on the rig and my computer several times and it was connected properly and i also checked other problems related to it but until now but unfortunately i am still unable to figure out what is going on....i think my suspicion about why the error shows up is between the RIB that is incompatible with gm338 rig or the software that is out of date...can you help me with this problem? thx before :)
 
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#2
Make sure you have the proper com port selected in CPS. I've used one of those multi radio ribless cables in a pinch before on a CDM1550 which is basically the same as a GM338 and it worked. Double check everything and keep trying.
 
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#3
Make sure you have the proper com port selected in CPS. I've used one of those multi radio ribless cables in a pinch before on a CDM1550 which is basically the same as a GM338 and it worked. Double check everything and keep trying.
i have also checked the COM port but it is still unsuccessful...do you have any other advice? thx for replying 😊
 
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#4
Try another cable. Perhaps a stand alone cable specific for that radio. I only use those do it all cables in a pinch and got lucky I guess and it worked.
 

SteveC0625

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#5
hello everyone, i have a problem about programming gm338 motorola rig...i have a RIB and its type is RPC-M5X-U (produced by maxtron) and i have CPS R06.12.05 AZ installed on win xp....when i tried to read the rig using software i mentioned before, it said "Couldn't open port. Check whether Device/RIB are powered on or not, and the Device to RIB, and the RIB to PC connection is OK"...i already checked its connection on the rig and my computer several times and it was connected properly and i also checked other problems related to it but until now but unfortunately i am still unable to figure out what is going on....i think my suspicion about why the error shows up is between the RIB that is incompatible with gm338 rig or the software that is out of date...can you help me with this problem? thx before :)
Would you kindly post the full model number of that radio. You will find it printed on a label on the bottom of the radio.

Secondly, we need to know what version of Windows you are running and if your PC has a serial port or just a USB port.

Third, please open the CPS and click on HELP and then ABOUT CPS. We need to know the full name of the CPS that you are using. R06.12.05 is a version level, not the type of CPS.

Please tell us your location. Without knowing what country you are in, it makes it even more difficult to offer a useful answer to your problem.
 
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