While it is easy for us to post negative comments about companies when we arent satisfied with their response to our problems,I would like to cpmpliment representative Gabriel at uniden for his help with my bc246t unit. For some reason after the 2.60 update it messed up the trunking step sizes on motorola uhf/vhf systems. He was courteous and followed up PROMPTLY with a message that he will forward the issue to program managers in hope of a firmware update to fix the issue!! NICE work uniden. Merry Christmas to all.