OK. Next, please describe each specific step you take so we can see if you are missing one.
Sorry to be sure a pain, but it's all meant to help you figure out what is going on. I'm pretty sure it will be something very simple that is being overlooked.
Thank you for your concern and your help.
The first thing I did was read the operators manual to try to get a full understanding of the steps and the sequence therein.
The next thing was I a logged on to YouTube and watched several videos on the procedures step by step of saving favorites,
and how to recall them with a quick key assigned. In doing so, my understanding was that by pushing the assigned soft key
followed by the yes key should recall..... Which it never does.
First step I put a hold on the frequency (system/department/channel).
Second step I go to the manual and select (manage favorites).
Third step I select (new favorites list).
Fourth step is I scroll down and select (add current DB channels)...& press enter,
It goes to confirm and I press yes.It then adds current channels to favorites "loading"
Fifth step I scroll up to FL quick key and select enter then assign a quick key number (10)
Sixth step. I back out and it says loading favorites on the scrollbar, afterwords it goes
back to the database scanning mode but not the one that I originally had locked onto.
Seventh step I go back to the menu and select (set scan selection), afterwords
I scroll down to (set all list on) hit enter and it confirms all list on. I then back out
and it returns to the scan menu, at which time I put in my soft key information number 10
it then says (quick TGID? 10). I then hit enter and it says (bad TGID Press any Key).
I then have to push squelch menu button just to get back to the original screen...
Accomplished nothing!....Thank you for your time.