USB cable not recognized

[duncanfire325]

I run a windows vista computer. I plug in my usb cable to read my radio and it won't recognize the cable. I uninstalled the cable software and reinstalled it. I even purchased a new usb cable, same problem. It worked just fine for a while then one day it wouldnt read. Anyone know what my problem is? or any suggestions?

I run motorola cps R06.12.05.

 

[WayneH]

Moved to the Motorola forum.

 

[SteveC0625]

I run a windows vista computer. I plug in my usb cable to read my radio and it won't recognize the cable. I uninstalled the cable software and reinstalled it. I even purchased a new usb cable, same problem. It worked just fine for a while then one day it wouldnt read. Anyone know what my problem is? or any suggestions?

I run motorola cps R06.12.05.

I am pretty certain I've answered this question at least two or three times previously.

Do not use the Read button when you first fire up the software. Instead, File --> Read Device and you will get a small window that asks you to pick your Port. Do so, and it should work fine.

 

[duncanfire325]

Thats how I have been doing it, but its not even recognizing my cable.

 

[bertman1]

USB recognition issues with windows Vista

I would suggest first you try to remove the usb cable driver and reinstall, if this fails, you can remove the usb recognition driver by accessing device manager, if all else fails you can do a system restore on your pc, use a restore date prior to your first installation of your usb cable,
The restore will not cause loss of files, but will however require any prior windows updates to be reinstalled

most likely windows vista has discontinued the usb cable recognition driver as a possible connection
If this is the only problem you are having with your computer, the system restore will correct the usb cable problem

 

[SCPD]

USB

I know when I installed a new driver for PSRedit it was important NOT to have the USB plugged in when you install the driver, after you in stall the driver THEN plug in the USB the PC then finds the driver. I do not know how you did what you did but I just offerd what PC s sometimes want...lol.

 

[ringlis1]

You can go to Control Panel and then Device Manager, expand the Ports (COM & LPT). Here you will see the com port your USB Cable is using. If there is a yellow warning sign, then your drivers may not have installed correctly.

I ended up having to download new updated drivers for my USB cable to work.