USB problem solver

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KK4JUG

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I tried your software but it wants to add additional software and charges for other stuff. It says it's a "Microsoft Partner" which maybe adds a bit of credibility but I just don't think it's for me. It stretches the "freeware" concept.

On the other hand, others may love it.

A word of caution to prospective users, read each window carefully as it pops up lest you install programs you didn't bargain for.
 

Ubbe

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I didn't get any of that. It doesn't install in windows, it's just an exe file you run, should be safe to use as it has no virus or malicuis code when scanned.

Perhaps you have something happening when you download. As always, look carefully to not click in the wrong place when downloading from free file holder sites.

/Ubbe
 
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KK4JUG

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I didn't get any of that. It doesn't install in windows, it's just an exe file you run, should be safe to use as it has no virus or malicuis code when scanned.

Perhaps you have something happening when you download. As always, look carefully to not click in the wrong place when downloading from free file holder sites.

/Ubbe

I didn't start by downloading their file. I ran their executable file. The computer sat there while the file did its thing. Pretty soon, a window popped up asking if I wanted to load some sort of "Ziploader" program or something like that. I declined. Then it asked if I wanted to load the driver program and I confirmed that. When running the actual program, it found some "old" drivers and asked if I wanted to replace them. I confirmed that and then a box popped up wanting me to purchase some protection. It also asked for my email address. I furnished it thinking, "Well, it Freeware. They'll send me emails offering me other programs. I'll see what they have."

My next thought was that it wasn't really Freeware and since my computer has been working just fine, I backed out of the program and subsequently deleted it.

Within a couple of hours, I got an automated email telling me to "Finish your purchase for help with preventing device errors and to keep hardware working properly!" There was an "unsubscribe" feature and I availed myself of it.

When I clicked on the "Run" box, there was nothing happening that their programmers hadn't intended. I've been around PCs for years. I did PC maintenance and troubleshooting for my employer for over a decade before I retired. I know computers. I may not be the brightest light in the harbor but I recognized what went on. Others may love the program. I didn't.
 

KevinC

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I didn't start by downloading their file. I ran their executable file. The computer sat there while the file did its thing. Pretty soon, a window popped up asking if I wanted to load some sort of "Ziploader" program or something like that. I declined. Then it asked if I wanted to load the driver program and I confirmed that. When running the actual program, it found some "old" drivers and asked if I wanted to replace them. I confirmed that and then a box popped up wanting me to purchase some protection. It also asked for my email address. I furnished it thinking, "Well, it Freeware. They'll send me emails offering me other programs. I'll see what they have."

My next thought was that it wasn't really Freeware and since my computer has been working just fine, I backed out of the program and subsequently deleted it.

Within a couple of hours, I got an automated email telling me to "Finish your purchase for help with preventing device errors and to keep hardware working properly!" There was an "unsubscribe" feature and I availed myself of it.

When I clicked on the "Run" box, there was nothing happening that their programmers hadn't intended. I've been around PCs for years. I did PC maintenance and troubleshooting for my employer for over a decade before I retired. I know computers. I may not be the brightest light in the harbor but I recognized what went on. Others may love the program. I didn't.

I'd bet what you downloaded was the from the ad at the top of the page. The true download of the program the OP is referring to is toward the bottom of the page.
 

KK4JUG

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I'd bet what you downloaded was the from the ad at the top of the page. The true download of the program the OP is referring to is toward the bottom of the page.

Now that's entirely possible. I'll go back and look again.
 

Ubbe

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Run a good antivirus program and malware remover as quick as possible!

I use IOBit malware fighter which I think is really good and don't interfere much with normal operations.

/Ubbe
 

KK4JUG

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My apologies. As KevinC suspected, I ran the program from the ad. (Did a full scan and there were no problems.) I migrated down the page and found the proper link. Everything is fine.

Once again, my apologies.
 
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