This is due to a software change within wake counties emergency communications center. I tried working with the owner of the account and the ECC but nothing works so far with the software changes. They switched to a new Computer aided dispatch system which allowed for way more in terms of advanced dispatching and the use of geofencing within MDTs for police fire and ems. Pretty neat stuff. I’ll keep working with Wake ECC since I know it helps a lot of people out.
edit: yeah this post is very old didn’t realize that