TRX-2: Whistler Scanner Repair?

[Coolant113]

I was wondering if Whistler offers scanner repair similar to what Uniden does?

My Whistler TRX 2 all of a sudden does not pick up anything in the 150 range.

Thanks


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[jaspence]

Repair

I sent in a GRE 800 and a RS Pro 18 for the upgrade to DMR. They came back in less than 2 weeks and both work great.

 

[RaleighGuy]

I've twice dealt with Whistler repair service, they are very professional, do a great job, and have exceeded my expectations. I just sent in my PRO668 for DMR upgrade and previously had to get a keyboard replaced on my TRX-1. For the keyboard, they got it back to me a week earlier than promised, and everything was updated in the scanner. I've been very happy with the customer service, repair service and scanners I've gotten from them.

 

[Coolant113]

I've twice dealt with Whistler repair service, they are very professional, do a great job, and have exceeded my expectations. I just sent in my PRO668 for DMR upgrade and previously had to get a keyboard replaced on my TRX-1. For the keyboard, they got it back to me a week earlier than promised, and everything was updated in the scanner. I've been very happy with the customer service, repair service and scanners I've gotten from them.

How do I get in touch with there repair department?

 

[RaleighGuy]

How do I get in touch with there repair department?

https://whistlergroup.com/pages/contact-us-2

You can also reach them by phone at one of the numbers below:

General customer support - 800-531-0004
Scanner support - 866-923-8719

 

[mule1075]

Yes they offer repair and if I remember correctly they wanted 120 dollars for non warranty
repair.

 

[mtindor]

I have a TRX-1 that was under warranty when the "8" button suddenly became permanently depressed. Because it would not pop up and remained in a depressed state, I could not do anything via the keypad. I sent it in after contacting Whistler and getting the appropriate RMA info. They fixed it and sent it back at no cost to me, and it has been working fine ever since. No problem here with Whistler support.

mike