XTS2500 - Can't enable service mode

[Eaton90]

Hi everyone!
As far as I know, if you press the second side button five times within 10 seconds after powering the radio on, you will enter the service mode and will be able to read serial #, flascode and etc. It worked on my XTS1500, XTS3000 and even on WARIS (HT1250)
But I can't enable this mode on my newly bought XTS2500 (mod.# H46QDH9PW7AN, flashcode 501008-0014888, firmware R.06.01.00, DSP R.06.00.00)
Is there a way this mode can be inhibited by the CPS? And what can I do to restore it?
Thanks in advance!

 

[IAmSixNine]

Sounds like you might have a bad button on the housing. Its rare but it definately does happen.

Also just FYI, your firmware is a bit outdated, i believe those units are up to R14.xx.xx DSP R14.xx.xx
And i just noticed its an AN so your firmware will stop at R09.xx.xx DSP i dont recall what that will stop at.

 

[blaze]

Before you conclude that something is wrong with the radio, make sure you're doing it right.

You need to press the bottom-most side button (which is actually the fourth button from the top, if you count the purple button and the PTT button) five times within 10 seconds after the radio is fully powered up (which doesn't happen until half a second or so after you have turned the power switch). If you start too soon the first few button presses might not be counted.

Try powering it up and then just keep pressing the button until you get in service mode or until 10 seconds has elapsed.. You may need to try a few times if you've never sucessfully done it before. If it doesn't happen after a few tries, then you can conclude something is wrong.

 

[Eaton90]

blaze, thank you very much!
I tried to push the button a little slower and everything worked just fine

 

[Eaton90]

Looks like I've got another annoyance with the service mode. Now I can enter it, but the way data scrolls on the display doesn't let me read anything - the lines change too fast. I tried to correct the Slow Scroll Rate - it was 1000 ms and now it is 500 ms - but it's no good...
What can I do?

 

[mancow]

Hit the right then left arrow on the 4 way pad to step through it.