RadioReference on Facebook   RadioReference on Twitter   RadioReference Blog
 

Go Back   The RadioReference.com Forums > Scanners and Receivers Forums > Uniden Forums > Uniden Owner Tech Support

Uniden Owner Tech Support For current owners to get support with their scanners from existing or past owners. If you do not own or have model experience please restrict yourself to the other sub-forums.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 07-14-2014, 9:52 PM
Member
   
Join Date: Jun 2010
Location: Somewhere, Kentucky
Posts: 232
Default 3rd party usb prgraming cable not showing up?

I ordered this usb cable from this link USB PC Interface Cable Cord for Uniden Bearcat DMA Scanner Radio BCD396XT BR330 | eBay

User has near 11,000 feedbacks at 99.7% so I thought it would be safe I got this cable and when I plug it in my PC Windows does not even see it.. Did I get F'ed?
__________________
396XT
Reply With Quote
Sponsored links
  #2 (permalink)  
Old 07-14-2014, 10:21 PM
Wiki Admin Emeritus
  Amateur Radio Operator
Amateur Radio
 
Join Date: Jul 2002
Location: Bowie, Md.
Posts: 17,712
Default

If your PC didn't see the cable, you need drivers. These are programs that make USB ports essentially look like COM ports. What Windows OS are you running? Did you look at Device Manager to see if anything was there?

I don't see anything on that link - perhaps others would have better luck...Mike
__________________
links editor, Utility Monitoring Central
HF Forum moderator, RadioReference
Friends don't let friends buy Scancat Lite Plus!
Reply With Quote
  #3 (permalink)  
Old 07-14-2014, 10:22 PM
Member
  Premium Subscriber
Premium Subscriber
Amateur Radio Operator
Amateur Radio
 
Join Date: Feb 2004
Location: Louisville, KY
Posts: 2,244
Default

Does this cable require any type of driver to be installed?

Unfortunately the picture associated with the link doesn't show the full length of the cable. Thus I couldn't tell if it has a middle piece, which I think contains a chipset. The link below shows that middle piece.

USB Cable for all Uniden DMA Scanners

I'm thinking there has to be some kind of chipset in the cable so the computer and scanner will communicate with each other. Drivers for these cables must be installed prior to connecting the cable or the computer will not recognize the cable.
Reply With Quote
  #4 (permalink)  
Old 07-14-2014, 10:34 PM
Member
   
Join Date: Jun 2010
Location: Somewhere, Kentucky
Posts: 232
Default

I was never told about any drivers.. The seller told me to plug it in and Windows should see that a USB cable was connected.. I see NOTHING at all when I plug it in. It does not tell me nothing about a driver. I plug it in and nothing..
__________________
396XT
Reply With Quote
  #5 (permalink)  
Old 07-14-2014, 10:35 PM
Member
   
Join Date: Jun 2010
Location: Somewhere, Kentucky
Posts: 232
Default

Quote:
Originally Posted by ka3jjz View Post
If your PC didn't see the cable, you need drivers. These are programs that make USB ports essentially look like COM ports. What Windows OS are you running? Did you look at Device Manager to see if anything was there?

I don't see anything on that link - perhaps others would have better luck...Mike
Device Manager I refreshed after hooking up.. It did not show nothing. Windows 8/8.1 I know I may need drivers but Windows should see a USB connection was made right?
__________________
396XT
Reply With Quote
Sponsored links
  #6 (permalink)  
Old 07-14-2014, 10:38 PM
Member
   
Join Date: Jun 2010
Location: Somewhere, Kentucky
Posts: 232
Default

I even done the FreeScan auto detect.. NOTHING.
__________________
396XT
Reply With Quote
  #7 (permalink)  
Old 07-14-2014, 10:42 PM
Member
   
Join Date: Jun 2010
Location: Somewhere, Kentucky
Posts: 232
Default

I Installed the all the files on Scanmaster and they did not help
__________________
396XT
Reply With Quote
  #8 (permalink)  
Old 07-14-2014, 10:44 PM
Member
   
Join Date: Jun 2010
Location: Somewhere, Kentucky
Posts: 232
Default

As I type this I just hooked it to my Windows 7 laptop.. Nothing is showing up at all..Is there some sort of setting in the scanner? Otherwise this cable is dead..
__________________
396XT
Reply With Quote
  #9 (permalink)  
Old 07-14-2014, 11:18 PM
Bubba1661's Avatar
WV DB Admin
  Shack Photos
Shack photos
RadioReference Database Admininstrator
Database Admin
Audio Feed Provider
Audio Feed Provider
Amateur Radio Operator
Amateur Radio
 
Join Date: Oct 2008
Location: Charleston W.V.
Posts: 734
Default

Try this driver, it works, I have 8.1: DriverMax - Ports - Prolific - Download Prolific USB-to-Serial Comm Port Computer Driver Update.
Reply With Quote
Sponsored links
  #10 (permalink)  
Old 07-14-2014, 11:54 PM
Member
   
Join Date: Jun 2010
Location: Somewhere, Kentucky
Posts: 232
Default

Been There Done That!
__________________
396XT
Reply With Quote
  #11 (permalink)  
Old 07-14-2014, 11:55 PM
Member
   
Join Date: Jun 2010
Location: Somewhere, Kentucky
Posts: 232
Default

Quote:
Originally Posted by Bubba1661 View Post
I am USB to scanner not "USB-to-Serial Comm Port"
__________________
396XT
Reply With Quote
  #12 (permalink)  
Old 07-15-2014, 12:23 AM
Bubba1661's Avatar
WV DB Admin
  Shack Photos
Shack photos
RadioReference Database Admininstrator
Database Admin
Audio Feed Provider
Audio Feed Provider
Amateur Radio Operator
Amateur Radio
 
Join Date: Oct 2008
Location: Charleston W.V.
Posts: 734
Default

Quote:
Originally Posted by voxiso View Post
I am USB to scanner not "USB-to-Serial Comm Port"

I know, I have USB too, but it still works.
Reply With Quote
  #13 (permalink)  
Old 07-15-2014, 9:05 AM
Member
   
Join Date: Jun 2010
Location: Somewhere, Kentucky
Posts: 232
Default

no luck.. I guess I got ripped off. ;/
__________________
396XT
Reply With Quote
  #14 (permalink)  
Old 07-15-2014, 9:53 AM
Member
  Premium Subscriber
Premium Subscriber
 
Join Date: Jan 2007
Posts: 1,745
Default

Quote:
Originally Posted by voxiso View Post
no luck.. I guess I got ripped off. ;/
This quote:


"Note that some very inexpensive converter cables (<$10) are available, but many of them use counterfeit chipsets. Prolific has, with their latest driver release, made their drivers incompatible with any but authentic chips. Uniden's USB-1 cable, as well as cables provided by GRE and RadioShack use only authentic chipsets, and are more likely to include continued forward support. "

Is from this section of the WIKI:

Connecting scanners via USB - The RadioReference Wiki

.
Reply With Quote
  #15 (permalink)  
Old 07-15-2014, 10:04 AM
Mentor
  Premium Subscriber
Premium Subscriber
 
Join Date: May 2004
Location: Dallas, TX
Posts: 3,132
Default

Quote:
Originally Posted by voxiso View Post
no luck.. I guess I got ripped off. ;/
Take a look at the Uniden cable on ScannerMaster's page.
Uniden USB Cable
(Uniden's page here)

See that cylindrical bulge in the cable in the middle? Does your cable have that? If it does not, or only has a small 'bump' (like an RF choke), then you did not get the correct cable to use for pc programming. The scanner itself is not a valid USB device as far as the computer is concerned. That's what the 'bulge' in the cable is, a small chip set. The chips themselves, after the correct drivers are installed, show up in the pc as a virtual serial port, which is then used for pc/scanner communication, whether for programming, firmware upgrades, or virtual controls.

If it's still within 30 days, ask for your money back, especially since the product was misrepresented. Without actually seeing the full cable you got, instead of just the two connector ends on the eBay page linked, I suspect that the cable you bought was simply that: a cable. Nothing more; none of the required circuitry needed to be recognized by the pc, which is why loading the drivers made zero difference.A plain cable, whit it appears you got, needs no drivers, The correct cable does need drivers.

You can obtain the correct cable, Uniden's USB-1, from ScanerMaster, Uniden, or other sources. However, if you have the serial programming cable that came with the scanner, see Connecting scanners via USB - The RadioReference Wiki. There are a number of USB->Serial adapters available to let you use the original cable.
__________________
Steve
BCD536HP-BCD436HP-BCD396XT(2)-Home Patrol 1(E)-PSR500-BCD396T-BCD996T-BR330T-BC250D-BC780XLT
Reply With Quote
Sponsored links
        
  #16 (permalink)  
Old 07-15-2014, 10:08 AM
Mentor
  Premium Subscriber
Premium Subscriber
 
Join Date: May 2004
Location: Dallas, TX
Posts: 3,132
Default

Quote:
Originally Posted by fxdscon View Post
This quote:


"Note that some very inexpensive converter cables (<$10) are available, but many of them use counterfeit chipsets. Prolific has, with their latest driver release, made their drivers incompatible with any but authentic chips. Uniden's USB-1 cable, as well as cables provided by GRE and RadioShack use only authentic chipsets, and are more likely to include continued forward support. "

Is from this section of the WIKI:

Connecting scanners via USB - The RadioReference Wiki

.
Yep, that is the other possibility. Without seeing a full picture if the actual cable received, it's a toss up whether it's a case of "plain cable only" (correct ends, but none of the electronic components), or counterfeit components.
__________________
Steve
BCD536HP-BCD436HP-BCD396XT(2)-Home Patrol 1(E)-PSR500-BCD396T-BCD996T-BR330T-BC250D-BC780XLT
Reply With Quote
  #17 (permalink)  
Old 07-15-2014, 10:20 AM
Member
   
Join Date: Jun 2010
Location: Somewhere, Kentucky
Posts: 232
Default

Quote:
Originally Posted by hiegtx View Post
Take a look at the Uniden cable on ScannerMaster's page.
Uniden USB Cable
(Uniden's page here)

See that cylindrical bulge in the cable in the middle? Does your cable have that? If it does not, or only has a small 'bump' (like an RF choke), then you did not get the correct cable to use for pc programming. The scanner itself is not a valid USB device as far as the computer is concerned. That's what the 'bulge' in the cable is, a small chip set. The chips themselves, after the correct drivers are installed, show up in the pc as a virtual serial port, which is then used for pc/scanner communication, whether for programming, firmware upgrades, or virtual controls.

If it's still within 30 days, ask for your money back, especially since the product was misrepresented. Without actually seeing the full cable you got, instead of just the two connector ends on the eBay page linked, I suspect that the cable you bought was simply that: a cable. Nothing more; none of the required circuitry needed to be recognized by the pc, which is why loading the drivers made zero difference.A plain cable, whit it appears you got, needs no drivers, The correct cable does need drivers.

You can obtain the correct cable, Uniden's USB-1, from ScanerMaster, Uniden, or other sources. However, if you have the serial programming cable that came with the scanner, see Connecting scanners via USB - The RadioReference Wiki. There are a number of USB->Serial adapters available to let you use the original cable.
It has a bulge on each end
__________________
396XT
Reply With Quote
  #18 (permalink)  
Old 07-15-2014, 10:22 AM
Member
  Premium Subscriber
Premium Subscriber
 
Join Date: Jan 2007
Posts: 1,745
Default

Quote:
Originally Posted by voxiso View Post
Device Manager I refreshed after hooking up.. It did not show nothing. Windows 8/8.1 I know I may need drivers but Windows should see a USB connection was made right?
Actually, you should be looking to see if a COM port has been established in Windows Device Manager..... under Ports (COM & LPT). A proper installation of the cable and drivers will add a COM port to the Windows Device Manager, not an additional listing under USB devices.

.
Reply With Quote
  #19 (permalink)  
Old 07-15-2014, 1:21 PM
UPMan's Avatar
Uniden Representative
  Premium Subscriber
Premium Subscriber
Amateur Radio Operator
Amateur Radio
 
Join Date: Apr 2004
Location: Arlington, TX
Posts: 8,521
Default

Quote:
Originally Posted by voxiso View Post
It has a bulge on each end
So, it does not look like the cable in heigtx's post? Sounds like it isn't the correct cable, then.
__________________
Uniden Product Ninja
Who is UpMan and why doesn't he answer my email/phone call?
Professional Scanner Developer
Reply With Quote
  #20 (permalink)  
Old 07-15-2014, 1:32 PM
mikepdx's Avatar
Member
   
Join Date: Dec 2002
Location: Corbett, OR USA
Posts: 545
Default

Is it possible to get a sticky created on this subject?
Or maybe a wiki page with all the FAQ's and links to drivers/help?

Virtually this same question has been asked
and answered multiple times in multiple threads.
Seems to be a weekly or better phenomenon.
A SELF-HELP page or pages would be wonderful.
__________________
"I prefer dangerous freedom to peaceful slavery."
-- Thomas Jefferson
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 2:41 PM.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
All information here is Copyright 2012 by RadioReference.com LLC and Lindsay C. Blanton III.Ad Management by RedTyger
Copyright 2011 by RadioReference.com LLC Privacy Policy  |  Terms and Conditions