External Speaker Jack issue on BCD996T

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RS8

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I have a BCD996T and all of a sudden the external speaker jack doesn't function. I tried another earphone that is new and itdoesn't work.
Does anyone know how or if I can resolve the problem?
 

eaf1956

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Clarification

I have a BCD996T and all of a sudden the external speaker jack doesn't function. I tried another earphone that is new and itdoesn't work.
Does anyone know how or if I can resolve the problem?

You mean the Headset Jack on the FRONT right side?? Or the EXT SPEAKER jack (Black not GREEN) on the back of the radio? Just wanted a clarification of which jack you are referring to.
 
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