Originally Posted by raybbw
sorry I thought I was following a tread about windows seven and sentinel problems .I have widows seven and sentinel worked for three months then stopped. I take it from the discussion others are seeing this also. I am not the greatest computer smart person and would like some help.
Have you thought long and hard about any changes made or new software installed just before you noticed Sentinel no longer working?
Usually there is a reason for it to just up and stop working.
If it was some type of malware that caused it, that may have gone unnoticed by you.
Have you run any AV and malware scanners on your machine to check for crud?. You should do an AV scan and a Malware scan. Don't rely on just one.
I'd try malwarebytes for starters. Do a quick scan first and then a full scan but only after you let it update the detection signatures first.
malwarebytes.org is the site URL but for some reason it is throwing a 504 - Gateway Timeout at me right now when I tried to visit the page.
Malwarebytes is a highly respected application for detecting much of the crap floating around out there these days. Again, it does not replace the need for a good AV type application also.
I can't recommend a good online or offline AV scanner that may be free as I use a corporate AV product so you may need to ask around for that advice.
Heck, if you have nothing now as far as an AV app goes, then the free Microsoft Security Essentials is ok to install and let scan. It works pretty well really.
What happens when you try and open Sentinel? I mean, do any error windows open up at all? Or does nothing happen at all etc? If there are errors that pop up on the screen then post the exact wording here and someone may be able to help.
You should also look in Event Viewer under the System and Application event logs and see if there are any errors shown there. Event Viewer is found under Administrative Tools in Control Panel.
Sorry if you know all the above stuff but your symptoms were very vague so it is really hard for anyone to offer any real help without more info from you.
I'd bet that malware is responsible for the majority of Sentinel problems that I've read about where it will not run or open.