W4UVV
Member
PROBLEM: My registered 536 and today purchased $60 vaild key for a valid DMR upgrade only key for my 536 will not accept it as valid after using uniden's own exact instructions!
Ok....almost success attempting to follow Uniden's instructions per a DMR only upgrade to my 536. I now am on hour 5 after wading through their instructions, i.e., do this and then do that, but if your Wi-Fi dongle is V5, etc. do this, etc., etc. I do not have a SDR dongle and do not want one. I only wanted to upgrade my 536 to the latest OS and install the DMR upgrade. Finally almost I am 100% finished with a successful DMR upgrade to my 536.
My 536 is working fine. I created almost a year now 99FLs with no creation or performance problems. I use ARC536PRO to program it....works great. Today I decided to attempt upgrading it only for DMR. I previously four years ago configured three home MOTOTRBO receive systems and not exactly a stranger to DMR.
Please bear with me...here is what I did and where I am now...dead in the water, with my secret valid DMR upgrade code key:
1. Installed the latest version of Sentinel Software to 1.07.05 OK.
2. Successfully upgraded upgraded 536 OS to 1.11.20 OK Successfully upgraded RR database OK
3. Waded through the uniden website to register my 536 successfully OK
4. Managed to find the uniden instruction page for upgrading my 536 to DMR mode OK
5. Managed to successfully pay uniden via credit card $60 upgrade only for DMR upgrade. OK
6. While on that website sub-link manually wrote down (correctly) the secret code key for my DMR upgrade. OK
7. Also to be safe I did a screen capture of the secret code DMR upgrade key and uniden was kind enough also send me an email with it. OK Also additionally accessed the "All my Radios" on Uniden's website sub-link.OK
8. Confirmed registering my 536 OK and secret code key also displayed in the appropriate website sublink. OK
9. Per Uniden's website sublink "Applying the upgrade instructions" (See attached) I complied with all of the instructions to the best of my ability correctly. For instructions line 1, line 2 OK at which point I disconnected my usb cable interface and proceeded to do line 3, selected "MENU" OK and line 4, "Upgrades" and pressed "E". OK. Also the "Applying the upgrade instructions" do not specifically mention I had to disconnect my 536 to view the 536's menu DMR key entry window. Next I scrolled to "DMR Mototrbo Up Upgrade" and pressed "E". OK/ So far so good.
10. Then per the instructions on line 6 I entered all the secret code key data and sight checked each entry before and after selecting the correct letter/digit, as appropriate, including a hypen where appropriate, what result then do I get? "INCORRECT KEY ENTERED Press any key". I tried first with moving the cursor after the last entry to the first position(blank) after the last key digit with the same error message. So I decided to try again and leave the cursor on the last digit in the key string. Surprise surprise...."INCORRECT KEY ENTERED Press any key".
I am NOT happy! Really this is ridiculous!
After 10 attempts basically of entering two data strings of the an entry with two options with an error message makes no sense.
Question: With the key code data entered in my 536 should I then next reconnect my usb interface cable and select "Firmware Upgrade" on the 536 and then WHAT? I cannot reaccess the DMR upgrade 536 menu window as it is now will display either an "E" or a ".
I GIVE UP! I made no typo errors and followed the uniden instructions such as they were listed. Now Uniden has $60 of my money and I have a useless secret code access key for a DMR upgrade only that my 536 does not accept as valid.
Can anyone also give me Uniden's tech help phone number?
I went to the uniden help site which, of course, is email only. Of course no phone number to call for human voice communication help.
Does anybody have ideas as to what is wrong? Am I doing something wrong? If so please tell me step by step what to do. Tnx.
John
Ok....almost success attempting to follow Uniden's instructions per a DMR only upgrade to my 536. I now am on hour 5 after wading through their instructions, i.e., do this and then do that, but if your Wi-Fi dongle is V5, etc. do this, etc., etc. I do not have a SDR dongle and do not want one. I only wanted to upgrade my 536 to the latest OS and install the DMR upgrade. Finally almost I am 100% finished with a successful DMR upgrade to my 536.
My 536 is working fine. I created almost a year now 99FLs with no creation or performance problems. I use ARC536PRO to program it....works great. Today I decided to attempt upgrading it only for DMR. I previously four years ago configured three home MOTOTRBO receive systems and not exactly a stranger to DMR.
Please bear with me...here is what I did and where I am now...dead in the water, with my secret valid DMR upgrade code key:
1. Installed the latest version of Sentinel Software to 1.07.05 OK.
2. Successfully upgraded upgraded 536 OS to 1.11.20 OK Successfully upgraded RR database OK
3. Waded through the uniden website to register my 536 successfully OK
4. Managed to find the uniden instruction page for upgrading my 536 to DMR mode OK
5. Managed to successfully pay uniden via credit card $60 upgrade only for DMR upgrade. OK
6. While on that website sub-link manually wrote down (correctly) the secret code key for my DMR upgrade. OK
7. Also to be safe I did a screen capture of the secret code DMR upgrade key and uniden was kind enough also send me an email with it. OK Also additionally accessed the "All my Radios" on Uniden's website sub-link.OK
8. Confirmed registering my 536 OK and secret code key also displayed in the appropriate website sublink. OK
9. Per Uniden's website sublink "Applying the upgrade instructions" (See attached) I complied with all of the instructions to the best of my ability correctly. For instructions line 1, line 2 OK at which point I disconnected my usb cable interface and proceeded to do line 3, selected "MENU" OK and line 4, "Upgrades" and pressed "E". OK. Also the "Applying the upgrade instructions" do not specifically mention I had to disconnect my 536 to view the 536's menu DMR key entry window. Next I scrolled to "DMR Mototrbo Up Upgrade" and pressed "E". OK/ So far so good.
10. Then per the instructions on line 6 I entered all the secret code key data and sight checked each entry before and after selecting the correct letter/digit, as appropriate, including a hypen where appropriate, what result then do I get? "INCORRECT KEY ENTERED Press any key". I tried first with moving the cursor after the last entry to the first position(blank) after the last key digit with the same error message. So I decided to try again and leave the cursor on the last digit in the key string. Surprise surprise...."INCORRECT KEY ENTERED Press any key".
I am NOT happy! Really this is ridiculous!
After 10 attempts basically of entering two data strings of the an entry with two options with an error message makes no sense.
Question: With the key code data entered in my 536 should I then next reconnect my usb interface cable and select "Firmware Upgrade" on the 536 and then WHAT? I cannot reaccess the DMR upgrade 536 menu window as it is now will display either an "E" or a ".
I GIVE UP! I made no typo errors and followed the uniden instructions such as they were listed. Now Uniden has $60 of my money and I have a useless secret code access key for a DMR upgrade only that my 536 does not accept as valid.
Can anyone also give me Uniden's tech help phone number?
I went to the uniden help site which, of course, is email only. Of course no phone number to call for human voice communication help.
Does anybody have ideas as to what is wrong? Am I doing something wrong? If so please tell me step by step what to do. Tnx.
John
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