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Old 02-13-2013, 10:57 AM
Join Date: Oct 2009
Location: Rector, Arkansas
Posts: 45
Angry Uniden Customer Support!!!

Nothing against UPMan and others that work for Uniden, as they have help many people on these forums, but I have to say that their support is terrible. I posted a thread about the BCT15 Firmware Update and the issues I was having with it ie, asking for a regestration key for major update and I was getting a Program Error. UPMan tried to help me and told me to us the BC_VUP3, couldnt get it to work. So I emailed Uniden support and finally got a response. All they told me is you dont need a registration key and not to click the box, that was it!!! They didnt even read into that I was getting a Program Error and they may have a corrupt file!!!! Now its been almost 2 weeks and I have tried everything I can think of, scanner is not working!!!
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Old 02-13-2013, 4:23 PM
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Join Date: Apr 2004
Location: Arlington, TX
Posts: 11,936

I've never seen you mention "getting a Program Error" before...and don't know what that means. I'd have replied exactly the same way customer service did, based on the information you provided.

Using the original BC_VUP program as posted at, follow each step exactly. When something goes wrong, post exactly what happens, with complete details of any error message received.

Note, especially, the bullet point after Step 2 of the installation instructions.
◦ Since this update does not change the major version number, you do not need a registration code to apply this update.
Also note the troubleshooting steps following the instructions.
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Who is UpMan and why doesn't he answer my email/phone call?
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For better help, tell us specifically what you are trying to scan.
  #3 (permalink)  
Old 02-13-2013, 5:31 PM
Join Date: Oct 2009
Location: Rector, Arkansas
Posts: 45

Thanks again UPMan, this is weird, I open the new Firmware Update and saved it as a Text file not a SCN, it uploaded and is working great!!! Thank you!!!
  #4 (permalink)  
Old 02-13-2013, 6:36 PM
Join Date: May 2011
Location: York county Me.
Posts: 1,452

Anyone know how to set the state on the bct15X bear tracker?
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Old 02-13-2013, 8:18 PM
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Join Date: Dec 2011
Location: Eastern Iowa
Posts: 118

Easier to Read BCT15-X Scanner Manual
At the top, right under contents it says "Using Bear Tracker Scanning". Click on that and you'll get the section with all the instructions you would ever need to track a bearcat.

Short answer:
Press Function (the big silver knob) then press volume

Last edited by kbehning; 02-13-2013 at 8:23 PM.. Reason: Link doesn't work with space in it
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