Originally Posted by cabletech
You say you are a dealer and if you can not get the information from Vertex, then unless you or some one else screws up a radio trying this, then I donot think it can be done.
I usually get great support when I call the tech support line - the guy I spoke with didn't sound to enthused to help me... He actually sounded like I woke him up when I called!
I'm also a Motorola accessory dealer and have signed my licensing contracts so I can purchase Motorola software from Motorola on line.... I've ran across radios that the software was obsolete but when I called them they would send me the old software (that wasn't listed on their MOL site). I was expecting Vertex to be able to do the same for me but to my surprise they just said the only programming was what was offered on VOL.
Until early last year you could program radios in narrow or wide band - but after the first quarter I started seeing them update the software they offer and now any software for US radios will only program in narrow band mode. (unless you find some that is marked export only). I figure they "discontinued" the software I'm needing because of it not limiting you to narrow only and that is probably the reason they don't want to allow me to get it from them.
What I have is CE52 V4.85