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Old 03-18-2013, 5:00 PM
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smokediver61 smokediver61 is offline
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Join Date: Jun 2009
Location: Hendersonville, TN.
Posts: 7
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I sent my HomePatrol 1 in for repair of the GPS connector 13 months after it was purchased. I got in the mail a Service repair Invoice for $59,95. All was good until I tried to call them and give my CC number.
I was on hold for 54 minutes before anyone answered, then the lady had to put me on hold again another 18 minutes just to tell me she could not take the CC and gave me another 800 number to call.
That call I was on hold for 18 more minutes before they picked up but at least he took the card number and said it would ship out the next day.
This is the last Uniden I will ever purchase, Radio Shack has way better customer service.