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Broadcastify Administration - Administration topics for Broadcastify.com. This forum is for Broadcastify feed providers to get support from Broadcastify Admins. Other audio questions go here: Streaming /Broadcasting / Audio Recording forum

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Old 01-29-2018, 10:03 AM
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Default Historical Information For Radioreference Account

Hope this is where i can post this since getting an email seems like pulling teeth. I am curios on my account when was the first time i applies to provide a feed? I can see my API but they don't give a date? Anywhere i can loook on account or Admin let me know when my first feed application was sent in?
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Old 02-12-2018, 1:24 PM
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your feed was added to the system on 2017-11-04 23:29:27
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Old 02-13-2018, 10:13 AM
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Also, regarding having difficulty in getting e-mail replies, the last support ticket/e-mail we received from you was sent last November, before that the last one was sent back in 2015, in both cases a response was sent within 24 hours.
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Old 02-18-2018, 1:26 AM
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Quote:
Originally Posted by blantonl View Post
your feed was added to the system on 2017-11-04 23:29:27
The first feed this account flubber2007 applied for should of been back in 2009ish? You guys should have a record of when the first feed application was submitted along with about 7 other times? I think it was 2009 when i first started the feed?


Quote:
Originally Posted by GordonE View Post
Also, regarding having difficulty in getting e-mail replies, the last support ticket/e-mail we received from you was sent last November, before that the last one was sent back in 2015, in both cases a response was sent within 24 hours.
i sent an email to richtidd about the audio feed having an mp3 format and never recieved anything back. That was on December 3rd 2017.
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Old 02-18-2018, 7:35 AM
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Quote:
Originally Posted by flubber2007 View Post
i sent an email to richtidd about the audio feed having an mp3 format and never recieved anything back. That was on December 3rd 2017.
That would explain why I couldn't find a more recent support ticket from you.

Whenever you need assistance you should contact us via our support site ( https://broadcastify.zendesk.com ) (where the Help link at the bottom of Broadcastify.com's takes you) like you've done before instead of contacting an admin directly.
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Old 02-18-2018, 7:38 AM
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It looks like your very first feed was added on 12/09/2011, it went offline on 05/02/2012 and was automatically deleted three weeks afterwards.
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Old 02-22-2018, 3:32 PM
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Quote:
Originally Posted by flubber2007 View Post
The first feed this account flubber2007 applied for should of been back in 2009ish? You guys should have a record of when the first feed application was submitted along with about 7 other times? I think it was 2009 when i first started the feed?




i sent an email to richtidd about the audio feed having an mp3 format and never recieved anything back. That was on December 3rd 2017.
I have no record of an email or other contact from you for the date you list & or on this subject.

I do have records of other contacts from you on November 2017.
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