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Old 05-09-2018, 1:45 PM
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Default The sound capturing device is not ready.

I've been using ScannerCast with Windows 10 for a few weeks not without any trouble. Recently, Windows 10 did some updates and when the computer restarted, I'm getting this message when running ScannerCast: "The sound capturing device is not ready. Is Primary Sound Capture Driver Plugged in?" I haven't made any changes and I'm using the latest version of ScannerCast. I've even tried downloading and installing the Radio Feed software and getting a similar error. I've also checked for driver updates and there aren't any available. Not sure where to go from here. When I click on Stop Broadcast, I get an unhandled exception by .NET Framework.
I've been down for almost a week and would like to resolve this asap.
Hope someone else can help.

Thanks
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Old 05-09-2018, 8:34 PM
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Quote:
Originally Posted by jtodd76 View Post
I've been using ScannerCast with Windows 10 for a few weeks not without any trouble. Recently, Windows 10 did some updates and when the computer restarted, I'm getting this message when running ScannerCast: "The sound capturing device is not ready. Is Primary Sound Capture Driver Plugged in?" I haven't made any changes and I'm using the latest version of ScannerCast. I've even tried downloading and installing the Radio Feed software and getting a similar error. I've also checked for driver updates and there aren't any available. Not sure where to go from here. When I click on Stop Broadcast, I get an unhandled exception by .NET Framework.
I've been down for almost a week and would like to resolve this asap.
Hope someone else can help.

Thanks
Windows Update 1803 broke a few things. There are fixes out there involving editing the registry. You may want to google it. A simply fix if you have a line or mic level cable plugged into a port, Windows will think it's a speaker cable. Simply unplug and replug the cable in and Windows will prompt you for the type of cable you plugged in.
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Old 05-10-2018, 9:02 AM
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Thanks for your response, Bob...
Can you elaborate on your comment about if I have a line or mic level cable part? I've unplugged it several times and even tried plugging into the mic instead of the line in. Seems like I get a message asking me what I plugged in and I respond properly. I'm not sure I understand what you mean by line or mic level cable? You're definitely right about that particular update (Windows feature update 1803). I'm positive that's the update that caused this problem.
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Old 05-10-2018, 9:18 AM
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Okay...I did some more research with your guidance around the 1803 update. I found a few pages referring to this particular update messing with microphone settings and not allowing apps to access the microphone. The steps I took:
In order to get around this issue, it's recommended to enable the microphone in your Privacy settings using these steps:

1.) Open Settings.
2.) Click on Privacy.
3.) Click on Microphone.
4.) Turn on "Allow apps to access your microphone toggle switch."

This seems to work for now. I hope this information will help others that may come across this issue.

Thanks again for your guidance, Bob. You pointed me in the right direction to find the answer.
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Old 05-18-2018, 10:19 AM
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Default Worked

Thanks, this got me back on-line.
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Old 05-18-2018, 12:57 PM
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That's great! I was hoping it would help someone else having the same problem.
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