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Broadcastify Administration - Administration topics for Broadcastify.com. This forum is for Broadcastify feed providers to get support from Broadcastify Admins. Other audio questions go here: Streaming /Broadcasting / Audio Recording forum

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  #1 (permalink)  
Old 08-27-2018, 6:53 PM
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Default Feed down

The last couple of days I'm getting emails about it being down. But when I check, it's not. I know it was once due to updates. This morning I got an alert but when I checked, it was working. And now I just got the email about it being back up.

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Old 08-27-2018, 7:00 PM
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Email says online at 735 back online.

Email at 756 last seen 20 minutes ago

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Old 08-27-2018, 7:09 PM
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759 email feed is back up

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Old 09-07-2018, 11:47 PM
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I've been getting the same thing on all my feeds. Feed down reports when they're actually up. Sometimes the first notice I get says that it's been down for 6 hours, but I never got any feed down messages prior to that.
It's getting to be that I just ignore feed down message. They're wrong more often than they're right.
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Old 09-07-2018, 11:57 PM
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I have been getting messages for my feed. But the odd thing is, the messages are coming to my email only. Normally, when my feed goes down I will get a text message on my phone first. But have not received any messages on my phone and the feed has been up every time I check.
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Old 09-08-2018, 12:13 AM
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I was just coming here to post the same. Mine usually say 6 hours and the one I just got a few minutes ago says 3 hours. I'm listening to the feed so I know it isn't down.
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Old 09-08-2018, 2:08 AM
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Default Email advising feed is down

I have received two emails in the past week, including tonight, advising my feed is OFFLINE (for 3 hours). In both cases, I was able to immediately connect to my feed on my iPhone. I received the email tonight at 22:36 and have been listening to the feed off and on throughout the night. As of 1am, I have yet to receive an email stating my feed is back online. Is anyone else getting these invalid emails? Is there something that is causing this? I do not always have immediate access to the feed to reset it each time I get one of these phantom emails.
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Old 09-08-2018, 2:10 AM
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Iíve seen that happen but not tonight. If you look at your up time statistics does it show it was down tonight?


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Old 09-08-2018, 2:21 AM
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Yep...12:34 AM..EST...and not offline....day and a half ago too around 2:00 PM
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Old 09-08-2018, 2:32 AM
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It shows no down time the past 24 hours.

Quote:
Originally Posted by kgowen44 View Post
Iíve seen that happen but not tonight. If you look at your up time statistics does it show it was down tonight?


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Old 09-08-2018, 2:40 AM
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Dear rcool101,
The following feed is OFFLINE and was last seen 3 hours ago:

Jefferson County Public Safety - Division 2
Feed ID: 23681

Action Taken: Email Notification


No down time at all
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Old 09-08-2018, 3:40 AM
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Quote:
Originally Posted by rcool101 View Post
Dear rcool101,
The following feed is OFFLINE and was last seen 3 hours ago:

Jefferson County Public Safety - Division 2
Feed ID: 23681

Action Taken: Email Notification


No down time at all
I got the same message, same time, feed was not offline. (audio9 server).
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Old 09-08-2018, 7:31 AM
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Over the past few days we've been having some issues with our feed monitoring server. That;s what is causing these improper feed down notifications. I'm working on the problem.
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Old 09-08-2018, 12:17 PM
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Me 2 for (audio9 server). But prolly doesn't matter
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Old 09-08-2018, 1:26 PM
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I have been getting the same messages. When I look at the feed it appears that it is going off line for a few seconds and going right back on line. Donít know if that helps or not.
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Old 09-09-2018, 3:53 AM
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Is there a work around? I do not feel comfortable that it's not something with my Windows Vista Lap Top?
Thank you for addressing this issue.
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Old 09-09-2018, 6:32 PM
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Quote:
Originally Posted by CSXCP360 View Post
Is there a work around? I do not feel comfortable that it's not something with my Windows Vista Lap Top?
Thank you for addressing this issue.
See Post #13
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Old 10-03-2018, 6:32 PM
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I don't know if the problem is still ongoing (I did receive "down" notifications around the 9/7-9/8 frame) but yesterday I received a "back up" notification.. Just that. No "down" notifications at all, and I know for a fact that it wasn't down because I was listening to it all day. Related?
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Old 10-06-2018, 11:14 AM
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Quote:
Originally Posted by KD0TAZ View Post
I don't know if the problem is still ongoing (I did receive "down" notifications around the 9/7-9/8 frame) but yesterday I received a "back up" notification.. Just that. No "down" notifications at all, and I know for a fact that it wasn't down because I was listening to it all day. Related?
I received the same thing for one of my feeds ... I checked my feed computer and the feed never went down, so I just ignored it.
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