GD 77 Audio Problem

[zenno]

Hello folks.

I have received a Radioddity GD-77 just purchased, but the radio produces no audio on FM Analog and no audio on Digital DMR. I have the volume turned up to max and when I put it tight to my ear I can just about hear talk on all bands. I have looked in every single place on the software and in the menu on the radio and I cannot find anything to fix this problem. It sounds like the radio is muted in some way.

I updated the firmware to 3.1.6 but still no audio. Thanks for any replies & suggestions.

Colin

 

[zenno]

Just to update. I got a loan of some earbuds and connected them, but the audio is the same, with the volume up full I can just about make out what people are saying. I'm starting to wonder if it is an amplifier issue. If a cable became loose inside or a broken speaker wire, then you would expect no audio at all, but i'm getting extremely low audio so I'm not sure about this.

 

[mikerabbit]

I have had the same problem. Have tried resetting all firmware and cloning a known working 77 but still have the same problem. Additionally I have very low transmit audio.

 

[zenno]

Thank's for the reply.

Look's like it is a hardware problem, it must be after trying all the above, even the cloning. It seems that many people are having problems with loose or disconnected ribbon cables as well, but I won't be taking it apart as I am in the process of getting a replacement radio with the seller. It's a fine radio when working, great audio, but the amount of bugs in their firmware would put you off this radio. I also have the low transmit power problem as well.

 

[zenno]

I was asked by the people in China to upload a video to google drive to send to them of the radio not working. I suppose they wanted to see if there was a setting that I could turn on to make the audio work, but I have good technical skills as I told them and there is no way to make the audio work as the radio is faulty.

Communication is very bad I have to say. They will be sending me a replacement radio as I don't give up that easily and I am confident that the new one will have no audio problems. Even if it has a loose ribbon cable and no lit screen, I can easily fix that problem myself.

I was just wondering about the firmware to be honest. I'd actually be afraid to update the firmware in-case some other problem happens, so do you think I should just leave it if it is working 'as is' and not update the firmware, or just bite the bullet and update it and hope for the best ? are there many folks here that just use the radio on the default firmware when they first get the radio new, and is your GD-77 still working good while using the firmware that came with the radio only with no update ?.

Thanks

Colin