RadioReference on Facebook   RadioReference on Twitter   RadioReference Blog
 

Go Back   The RadioReference.com Forums > Scanners, Receivers and Related Equipment Forums > GRE Scanners


GRE Scanners - A forum for the discussion of all GRE branded scanning radios and receivers. Whistler branded scanners belong in the Whistler forum.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 12-10-2016, 11:43 AM
W4KRR's Avatar
Member
  Amateur Radio Operator
Amateur Radio
 
Join Date: Apr 2001
Location: Coconut Creek, FL
Posts: 2,696
Default Can't update firmware on PSR-800

I'm using a PSR-800 with CPU Firmware version 1.9, and EZ Scan software version 1.09. Update says there's a CPU Firmware version 2.0 available (June 2015). When I click "Update My Scanner", it says, "Entering update mode (Waiting for scanner)..." After a couple of minutes, a window pops up that says "No scanner found....unable to confirm the scanner has entered update mode".

This is on a laptop using Windows XP. Yet I can successfully upload and download to the scanner, as well as set the real time clock with the software, but no firmware updating.

I have the exact same issue on a PC running Windows 10. With Windows 10, I followed the instructions found in this forum regarding disabling the verification for unsigned drivers, etc. and while I can now set the clock and upload and download to the radio, I still can't update the firmware using either Windows 10 or Windows XP. The sotftware doesn't see the scanner.

BTW, I have tried this with the scanner turned of and also turned on, which is the correct method? Either way, it doesn't work.
__________________
Ken
Reply With Quote
Sponsored links
  #2 (permalink)  
Old 12-10-2016, 12:51 PM
N8IAA's Avatar
Member
  Amateur Radio Operator
Amateur Radio
 
Join Date: Dec 2002
Location: Fortunately, GA
Posts: 6,404
Default

Quote:
Originally Posted by W4KRR View Post
I'm using a PSR-800 with CPU Firmware version 1.9, and EZ Scan software version 1.09. Update says there's a CPU Firmware version 2.0 available (June 2015). When I click "Update My Scanner", it says, "Entering update mode (Waiting for scanner)..." After a couple of minutes, a window pops up that says "No scanner found....unable to confirm the scanner has entered update mode".

This is on a laptop using Windows XP. Yet I can successfully upload and download to the scanner, as well as set the real time clock with the software, but no firmware updating.

I have the exact same issue on a PC running Windows 10. With Windows 10, I followed the instructions found in this forum regarding disabling the verification for unsigned drivers, etc. and while I can now set the clock and upload and download to the radio, I still can't update the firmware using either Windows 10 or Windows XP. The sotftware doesn't see the scanner.

BTW, I have tried this with the scanner turned of and also turned on, which is the correct method? Either way, it doesn't work.
Off is the correct way. When you connect the scanner to the USB port, make sure the scanner is OFF, and then start the program. I get a beep on my Win7 PC. That lets me know that the scanner is connected to the software. All downloads are done with the scanner OFF. This includes updating the SD card.
HTH,
Larry
Reply With Quote
  #3 (permalink)  
Old 12-10-2016, 1:46 PM
Member
  RadioReference Database Admininstrator
Database Admin
Amateur Radio Operator
Amateur Radio
 
Join Date: Nov 2002
Location: Boston, Ma
Posts: 2,016
Default

Hello,

With the scanner off and disconnected from the USB, press and hold the Menu key. Plug the scanner into the computer while still holding the Menu key. Release the Menu key and the CPU update screen should appear on the scanner. Run the firmware update and make sure the right COM port is selected.

73 Eric
Reply With Quote
  #4 (permalink)  
Old 12-10-2016, 2:00 PM
W4KRR's Avatar
Member
  Amateur Radio Operator
Amateur Radio
 
Join Date: Apr 2001
Location: Coconut Creek, FL
Posts: 2,696
Default

Thanks Eric, this did the trick. I don't recall pressing the menu key for updates I did previously; I guess for some reason this time the software couldn't get the radio to go into the update mode.
__________________
Ken
Reply With Quote
  #5 (permalink)  
Old 05-05-2017, 3:44 PM
richrisdon's Avatar
Member
   
Join Date: Sep 2004
Location: Kearneysville WV
Posts: 47
Default

I tried to update the Firmware and get the following Screen UP Boot Ver:F1.0 UP App Ver: None CPU SW Upgrade: Waiting for USB

the cable is connected but nothing is responding. how can I get out of this Mode the Scanner is still on a white screen nothing wants to respond

Last edited by richrisdon; 05-05-2017 at 4:07 PM..
Reply With Quote
Sponsored links
  #6 (permalink)  
Old 05-09-2017, 4:02 PM
Member
   
Join Date: Feb 2016
Posts: 609
Default

You either have a bad usb cable...try a NEW one or You have a comport driver issues, remove and reinstall the comport driver for your scanner model. I recommend doing this with a windows 7 computer.
Reply With Quote
  #7 (permalink)  
Old 07-08-2017, 11:23 PM
astro4000's Avatar
Newbie
   
Join Date: May 2005
Location: Toronto
Posts: 1
Default Firmware upgrade

I tried all the above and still scanner not found even with different PC's.
States "Waiting for USB" all the time when hold menu and insert usb. PC acknowledges usb connection and I even lowered the FIFO settings on the com port. Different cables. DSP updates no problem.
__________________

Astro4000
Reply With Quote
  #8 (permalink)  
Old 07-09-2017, 11:50 AM
Member
   
Join Date: Feb 2016
Posts: 609
Default

Quote:
Originally Posted by astro4000 View Post
I tried all the above and still scanner not found even with different PC's.
States "Waiting for USB" all the time when hold menu and insert usb. PC acknowledges usb connection and I even lowered the FIFO settings on the com port. Different cables. DSP updates no problem.
Is this a stock scanner or has it been hacked? and what operating system?
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 4:12 AM.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
All information here is Copyright 2012 by RadioReference.com LLC and Lindsay C. Blanton III.Ad Management by RedTyger
Copyright 2015 by RadioReference.com LLC Privacy Policy  |  Terms and Conditions