Our fire department's GSAR (Georgia Search and Rescue) Team has acquired several Thales Liberty radio's for use during deployments. I was approached, and handed the task, to program the radio's and I've had absolutely no luck with getting the software to read the radio. I'm using a Panasonic Toughbook CF-30 running Windows 7 and have loaded the programming software, and USB drivers, verbatim per instructions. The software is Thales Liberty PC Programmer PN 1700970-1 Rel 6.2 Rev G dated February 2013.
When attempting to "Upload configuration data from Liberty radio" I get a "Sorry-Liberty PcProgrammer was unable to detect a Radio on the USB port". I've also tried installing the software on a Windows XP machine but the software is "too new" for XP installation. I have extensive experience using Motorola RSS/CPS and Kenwood commercial software but I'm having a most difficult time getting the this software to do anything with the radio. BTW, unlike Motorola and Kenwood the Thales software has no provision for selecting a comm port.
Does anyone have any advice, recommendations, etc.? I'm also awaiting an email response from Thales for assistance as well but if I can get the problem fixed before I hear from them all the better.
When attempting to "Upload configuration data from Liberty radio" I get a "Sorry-Liberty PcProgrammer was unable to detect a Radio on the USB port". I've also tried installing the software on a Windows XP machine but the software is "too new" for XP installation. I have extensive experience using Motorola RSS/CPS and Kenwood commercial software but I'm having a most difficult time getting the this software to do anything with the radio. BTW, unlike Motorola and Kenwood the Thales software has no provision for selecting a comm port.
Does anyone have any advice, recommendations, etc.? I'm also awaiting an email response from Thales for assistance as well but if I can get the problem fixed before I hear from them all the better.