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Thales Liberty programming problem

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SCPD

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Our fire department's GSAR (Georgia Search and Rescue) Team has acquired several Thales Liberty radio's for use during deployments. I was approached, and handed the task, to program the radio's and I've had absolutely no luck with getting the software to read the radio. I'm using a Panasonic Toughbook CF-30 running Windows 7 and have loaded the programming software, and USB drivers, verbatim per instructions. The software is Thales Liberty PC Programmer PN 1700970-1 Rel 6.2 Rev G dated February 2013.

When attempting to "Upload configuration data from Liberty radio" I get a "Sorry-Liberty PcProgrammer was unable to detect a Radio on the USB port". I've also tried installing the software on a Windows XP machine but the software is "too new" for XP installation. I have extensive experience using Motorola RSS/CPS and Kenwood commercial software but I'm having a most difficult time getting the this software to do anything with the radio. BTW, unlike Motorola and Kenwood the Thales software has no provision for selecting a comm port.

Does anyone have any advice, recommendations, etc.? I'm also awaiting an email response from Thales for assistance as well but if I can get the problem fixed before I hear from them all the better.
 
RodStrong

RodStrong

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I have a CF-29 with XP and have no issues with the liberty software. Just FYI

Wish I could help you more. Good luck.
 
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kb2qou

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Maybe a bad cable and/or USB port? I've programmed on a HP ProBook in both Win7 and in the XP emulator with ease. Also check to see what you have running in the background - maybe your anti-virus or firewall software doesn't like the way the Thales communicates to attached devices like a radio.

When you first plugged in a radio to the laptop, did windows discover it & try loading drivers for it?
 
mikewazowski

mikewazowski

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Do you have a built in cellular modem? I forget which type was installed on my CF-53 but it interfered with some of my radio programming software.
Had to disable all the drivers for it before the software would work.
 
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SCPD

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Ok, I uninstalled the version 6.2 form my Toughbook and I borrowed a copy of version 6.0, dated March 2012, and installed it and it works like a charm! Go figure... I'm still curious as to why the newer version wouldn't work.
 
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