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Old 05-04-2018, 6:15 PM
Join Date: Oct 2015
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Default DPHEdit : Unable to Hook Radio


I am trying to program a DPHX Radio in DPHEdit and when I go to rear the radio, i get the "Unable to Hook Radio" Message, I am using a KAA0701 Programming Cable with Keyspan Serial to USB Adapter. I've checked the Port Settings and Have tried to change the compatability Settings also with no help. I am running Windows 10. Any help would be appreciated. Thanks
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Old 06-16-2018, 10:35 AM
rsmith7799's Avatar
Join Date: Sep 2006
Location: Santa Maria CA
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A lot of the BK radios don't enjoy Windows 10. See if you can program on a Windows 7 computer.
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Old 06-20-2018, 6:15 PM
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I don't have issues with DMH, DPH, and DPH_CMD editors, all on Win10x64 Pro with the Keyspan USA-19HS serial USB adapter. Make sure you have latest keyspan drivers. Then launch the Keyspan Assistant and make sure your com ports are assigned appropriately, aren't Busy etc.

One thing with laptops is energy saver can get aggressive on the USB ports. In Device Manager, make it so when on battery or plugged in, the USB plugs and/or comm ports are never powered down or go to sleep.

Other troubleshooting could be creating a different user on the computer (either standard or Admin) and seeing if the problem still exists.
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