Kenwood TK-2312 random STUN

[bferguson1121]

I have a TK-2312 that randomly stuns and this radio is legit and was bought by my FD . My FD has several of these radios and for some reason this is the only one that has seen STUN on the display. Now i am able to read the pager on the software and write it back, and the radio will work but only for a couple days then says STUN again on the display. My question to the good people of radio reference is, can this be disabled or do i have to take it back to the dealer. I do have the current software to read and write the radio but i am not too familiar with what some of the features are that are listed, any advice would be appreciated.

 

[mmckenna]

Not sure how a radio could accidentally stun itself. But I might be missing something.
Stunning a radio would require a specific MDC-1200 or FleetSync command from a console or other device.

The right way to "un-stun" a radio is to send the revive command from the console, or wherever is sending the stun command.

Can you explain a bit more about the setup, dispatch, radio programming (who does it?), etc…..

 

[AD0TY]

We've had this problem a lot. It is a firmware issue. Update to the latest firmware and you won't have the problem anymore. Your Kenwood dealer will have to contact LMR suppoort to get firmware loaders if the version is old enough. This radio doesn't use FPro and has to be updated from one version to the next until it is current.

 

[mmckenna]

Interesting. Now that you've said that, I think I've read that here on RR.com before.

Latest version of firmware for the TK-2312 is 2.38 released in March 2016.

 

[AD0TY]

Most of the radios we've had the problem with have been at version 2.2 or lower.

 

[bferguson1121]

Yes, i just checked the firmware version of the radio that is having the issue and it is 2.22. It's just stange that this one radio is having the issue randomly and none of the other ones are, we bought several radios in the same batch. I did talk to the director of the local dispatch and he told me as of right now they dont have the ability to stun those radios because he said the dont have the need to. On the bright side these have been great radios, i dropped mine in 6 feet of water for about 5 hours and i took it apart and scrubbed the board clean, since then i just replaced the buttons, housing, and switches. The radio looks and works like a brand new one. Only thing i have seen get bad with these radios over time are the switches on the top but $20 and some simple soldering and you will have new. You did say that the radio cannot be update with the KPG firmware, correct? Also thanks for the replies, thats why i love using radio reference!

 

[AD0TY]

Do you have a local Kenwood dealer you work with? If so, ask them to firmware update your radios to the latest version. The firmware loader for the 2312 is not FPRO like most of the other radios. It has a special exe file that is just a firmware loader for this particular model. We've had several radios do this and upgrading them to v2.30 or higher will solve the problem.