NX-5200 LMC issues

[SARRG]

I have been unable to activate DMR and other features on the 5200.

The LMC shows the license as used on the left side of the screen but I never get an activation complete message and the radio does not show the feature enabled when I do a refresh. The radio also does not have the feature enabled.

Any ideas on what is happening here?

Are the license files .jkefr radio specific ie different for mobile or portable? How would you tell the difference?

I have now tried this on two different portables with the same result.

While waiting for Kenwood to respond on this was wondering if it could be a mobile vs portable license file issue or what else I might try.

Thanks

Peter






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[kd4efm]

So you pushed it to the radio but it never showed up. But it shows in the radio when you check it.

I get this every month.
Something other than a pure windows pc was used, it was either a MAC, or Virtual Machine.
Both which will screw you up.

Use a pure windows PC and activate it.
If you have two seats, take that second seat, put it on a pure windows PC, and reactivate it. It's in the radio, just needs a true PC environment to be activated.

People, do not, for what ever you feel is your good doing, use anything other than a pure windows machine to activate licenses. Period. No Mac's, no VM, No parallels, no linux, no Ubuntu, if it's not pure windows with LMC, it will fail. Period. So stop it, please.


By the way, this is the 20th case of hearing this.


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[kd4efm]

As to mobile and portable, no difference.
Only platform, 3000 or 5000 file.

If you have 3000 series files, when you refresh after hooking up the radio, you will only see 3000 series keys.
Same goes with the 5000.

Does not matter where it goes, mobile or portable, it counts as one license used.

Evans

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[SARRG]

Thanks Evans.

Yup, you’re right. The CPS works fine but clearly not the LMC.

I got started down this erroneous path not being able to get my pure Win10 PC to even recognize the USB driver. Win10 on my Mac worked so went that route.

So you’re saying the license was written to the radio just not activated in the radio ? I do not see it in either the right side of the LMC or on the radio itself.

If I get the LMC going on a pure PC, can I deactivate the license to get them back to re write to the radios?

Also any issue with setting up the LMC on another computer? Guess I just have to use the account file again?

Thanks for the confirmation on the feature license files themselves.

73
Peter


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[kd4efm]

You will see it in the local activation tab.

But yes, just use the pure windows PC and refresh, then activate. Activation seat has to match what you did on the other pc to work.

Just click refresh, then activate.

Thanks Evans.

Yup, you’re right. The CPS works fine but clearly not the LMC.

I got started down this erroneous path not being able to get my pure Win10 PC to even recognize the USB driver. Win10 on my Mac worked so went that route.

So you’re saying the license was written to the radio just not activated in the radio ? I do not see it in either the right side of the LMC or on the radio itself.

If I get the LMC going on a pure PC, can I deactivate the license to get them back to re write to the radios?

Also any issue with setting up the LMC on another computer? Guess I just have to use the account file again?

Thanks for the confirmation on the feature license files themselves.

73
Peter


Sent from my iPhone using Tapatalk

Sent from my SM-G965U using Tapatalk