bnglbill
Member
I have had a pager through Maryland Fire Network for several years now and it has been great. They send out text messages for local fires, police activity, trauma alerts, 3rd alarms from across the US, local weather, news, etc. A couple of weeks ago, my pager went on the fritz and the screen kept blanking out. No problem, the service has been great so I figured I would go to Maryland firenet and sign up again and get a new pager. So come to find out, they merged with a company called 1stresponderwirelessnews.com that offers the same service, $50.00 for the pager and $80.00 a year for the service, no biggie. Well, I decided to sign up and the nightmare began!! First off, the sight was not working so I ended up getting charged 5 times!! yeah, that's $140.00 times 5, you do the math. So after a week of phone calls, I got 4 of them credited back to my account and I finally got my pager. For the first 3 days I got absolutely no pages. I called and emailed and every now and then I got a person but didn't get any answers. This went on for a week when finally they said, well, you need to send the pager back so we can reprogram it. I sent it back at my expense. I kept in email contact with someone there who after several days said the pager is now working and mailed it back to me. To make a long story short, I am now 3 weeks into this and I have the pager and it still does not work correctly, I get very few pages for fire and police and absolutely no weather, news and traffic. No one at 1STRESPONDERWIRELESSNEWS.COM will return my phone call or emails now. So I just wanted to let you all know in case you may consider dealing with them.
I think I have been very reasonable and I am still trying to work with them but I have about had it!! if I am able to get this resolved, I will certainly let you all know.
Sorry for being long winded, maybe this should be in the tavern but with this being pretty much localized, I wanted Marylanders to know about it.
I think I have been very reasonable and I am still trying to work with them but I have about had it!! if I am able to get this resolved, I will certainly let you all know.
Sorry for being long winded, maybe this should be in the tavern but with this being pretty much localized, I wanted Marylanders to know about it.
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