I have an XPR 7550 UHF (H56RDN9KA1AN). When I try to read the radio with CPS R14 I'm getting error #1027 (codeplug version not supported). The radio is listed as having codeplug version 12. The radio is NA version and was last programmed in January. Any thoughts on a fix?
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XPR 7550 Programming
- Thread starter zacabo
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romanr
Member
I think you need CPS 15 with firmware 2.08.
Firebuff880
Member
Firmware indicates 2.08.nn which means it was programed with CPS 15, now 15.5. You have to use same or newer versions.
There is a password on the radio. I have tried to clone the radio with another radio but it still prompts for a password. I have also tried to recover the radio but when I have to select the firmware/codeplug version its blank. I have had to recover an XPR6550 with my old computer and never had an issue. I have attached a picture of the recovery screen and a list of the firmware in the Motorola CPS program file. Maybe someone else knows what I'm doing wrong
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motorola4me
Newbie
- Joined
- Apr 18, 2018
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Im have the same problem. can someone send me the firmware file link?
Probably not legally. I believe you have to apply for your own Motorola Online ("MOL") account and download the firmware from there.
You posted a screenshot from the MOTOTRBO depot tool in your original post which is against the rules here. Not to mention your end game is to bypass a password protected radio. Whether be to read the current codeplug or not. You're looking in all the wrong places and doing it all the wrong ways. Give the radio back to whoever you got it from.
Then the simple solution to your problem is return it to Motorola and have them reset it for you.
You say this was returned from a customer so are you a Channel Partner or do you just sell radios as a side gig. If you are a Channel partner I'm sure you would know this is not the best place to ask for that kind of help and that there are better ways of doing this. If you just a guy selling used radios (no shame in that btw as it can be a fun side gig) you have a better chance of getting it fixed by sending it back to Motorola as opposed to asking for that kind of help on this forum.
We're done here. Posting screenshots of proprietary Motorola software is not wise nor condoned here.
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