This morning I was updating the firmware to 17.01.01. The radio finished updating but now is not recognizing the secure board. It doesn't recognize the board and is giving me the error 09/10. I tried to refresh it again but the final validation fails. I don't want to pay to send it to Motorola. Any help, tips, or tricks would be greatly appreciated.
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APX 7000 Update FAIL
- Thread starter zacabo
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Has the radio be written with Depot or hacked at all? Word on the street is that at some point they will start attacking hacked radios. TT
N4KVE
Member
So will this start with a specific FW, or CPS version?
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Nonsense, off topic, and without merit.
N4KVE
Member
Remember MTS2000 “toolproofing”?
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Sure. And it wasn't some deep state secret. Toolproofing was well publicized by Motorola. It had its own error code: FAIL 01/93 which occurred after having used the tools and only when the radio had the required firmware (> 5.42.). Toolproofing didn't "attack" previously "hacked" radios. For these reasons, I conclude that the statement about Motorola attacking previously hacked radios is without merit until such time as further information becomes available. TT's statement is gossip; nothing more.
What version of MACE?
The secure version was R010202. The current version is r00.00.00 with the secure hardware type unknown and secure HW version 0000. Before the radio was upgraded the MACE was working correctly and I was able to load secure keys with the KVL3000+.
Open a saved codeplug and under where it says “secure hardware type” is MACE, you will see the hardware version. Is it SHWY03 or something else?
I don't have it in front of me right now but I believe it was SHWY03. I also have heard Motorola pulled FW version R17.01.01 and went to R17.01.00.
The reason that I asked is because you have a very old build. If your MACE is an E or D version an upgrade can cause it to fail or throw it into an upgrade loop.
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Oh no. That sucks. Are you aware of any way to break it out of the loop. Thanks for the replies
First, try a different version of CPS (one that matches the firmware version). If that doesn’t work and your MACE is a SHWY03 then you would have to Depot the radio (“or equivalent”). If it’s an “E” or “D” version the you will pretty much be limited to trying the “or equivalent” approach and hoping for the best.
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Had this happen to a APX8000XE, took a trip to the Depot to fix it.
What version of firmware was the 8000 at when you bumped it up?
R16.01
Correct
17.01.01 had some bad bug issues 17.01.00 is current one you can get, 17.01.03 is out but not available to us
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