Asked a few questions on the purchase help threads and finally got a bcd436hp. I selected this model because my area is on APCO 25 phase1. I have the DMR/moto update and have tried importing the RR data to a new favorite list and I am showing it is scanning local channels but I have heard no traffic in seven days. I have tried adding by zip and no luck either. Any help programming would be greatly appreciated. I am willing to give remote access to my PC so I can see what I have done wrong and learn a better and right way to do things I think.
Did you do a master database update in Sentinel before trying to scan?
If not, the database is probably way out of date.
Did you write the database to the scanner (after updating)?
Verify that your location is entered correctly in the scanner as well as in Sentinel. If you manually entered any channels or systems, instead of appending from the database, are you using location control on the Favorites list?
Check your service types. By default, the only actives are Dispatch (Law Dispatch, Fire Dispatch, EMS Dispatch, and Multi-Dispatch). Also eable the Tac & Talk service types (Law Talk, Fire Tac, etc)
If you are using a Favorites list, attach that to a post so that someone can take a look. To do that:
If possible, use Sentinel to "read from scanner" if you have made changes on the scanner that were not also made in Sentinel.
Then, export the resulting Favorites list(s) into an *.hpe file. Then, attach that to a post and upload so that we can take a peek & see if anything is out of place. The Export is listed under the File drop-down menu.
Note: To upload an *.hpe file, to the Forums, you must change the file extension to one acceptable per forum requirements. To do that, note where your exported *.hpe file is saved on your PC.
Using Windows Explorer, find the file.
There are two ways to do this. You can either change the file extension itself, or compress the file using
7-Zip or other file utility. The *.zip file extension can be attached to a post and uploaded to the Forums.
Or, using Windows Explorer, rename your file one of these two ways:
For illustration, let's call your exported file '
MyFile.hpe' (without the quotes).
<Right><Click> on the file & choose Rename from the pop-up menu.
You can then rename your file to
MyFile.txt, or
MyFile.hpe.txt in order to attach it to a post. Whoever views the file will need to reset the file name back to
MyFile.hpe, then it can be imported into Sentinel for viewing.