audio1 outage - 6/2/2017

[CRVFC500]

I did a restart of my radio server and my feeds are still down. Just FYI.

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[blantonl]

it wasn't my fault that the feeds went down. Broadcastify.com should fess up and say why it happened and be honest.

We fess up. We had a server die. We failed over to a backup immediately

 

[Rob1956]

Thank you.

 

[CRVFC500]

Is everything supposed to be up and running as it was before the outage?

Edit: both my feeds still down despite server restarts.

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[alothan]

Not sure if everything is supposed to be up and running but we are still down too.

 

[CarolinasFeedNet]

Mine still shows off-line, tried feeding from 2 different locations/ISPs. RadioFeed connects but Broadcastify shows off-line

 

[alothan]

Thanks for the reply. Mine won't even connect.

 

[scottb908]

My nicecast says onair but service still is off line. Hope it gets resolved quickly

 

[Jay911]

I may have spoken too soon earlier, mine connects according to RadioFeed (and I'm not using an IP address, I'm using the domain name) but here it still shows down and I got the 6-hour message a while back.

 

[H2orescue]

Can we get an official update? I am still down and I no longer see the header indicating that restoration is in progress on the broadcastify page. It would be nice to officially know if I now have a problem I need to work on or if this is still on the server side.

 

[CRVFC500]

Can we get an official update? I am still down and I no longer see the header indicating that restoration is in progress on the broadcastify page. It would be nice to officially know if I now have a problem I need to work on or if this is still on the server side.

I agree. Please. I am still down as well and a server restart on my end did not resolve the situation.

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[blantonl]

OK, I did see one problem this morning, and that was that there were a few feed providers that were pointing to audio1.radioreference.com instead of audio1.broadcastify.com

I've updated the DNS record for the old audio1.radioreference.com and I'm seeing quite a few more feeds connecting.

 

[H2orescue]

Thanks, that did it. Just got a text notification that I am back online.

 

[CRVFC500]

My feed is back up. Thank you!

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[n0nhp]

Shows what happens when people post without reading the whole thread!
I mentioned that problem and how to solve it very early on yesterday ;-)
Ahh well.

Bruce

 

[CRVFC500]

Shows what happens when people post without reading the whole thread!
I mentioned that problem and how to solve it very early on yesterday ;-)
Ahh well.

Bruce

True. Did read entire thread, but also hard to troubleshoot when out of town for weekend and away from audio server, so the fact this was remedied via a DNS fix is excellent. Thank you to all involved on this thread as it was a tremendous resource.

Also thank you to the OP and others that make this technology work behind the scenes. You probably do not get near the amount of credit you should get from end-users.

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[scottb908]

That fixed it for me as well. Thank you. Hard to for me to troubleshoot while out of town and only access I had was a cell phone.


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[alothan]

Hi Bruce,

I have read the whole thread as well and tried that IP address to no avail. I have attached a screenshot in hopes that someone has an idea why my feed no longer works.

 

[Nine29]

I'm back up and running again...thanks.

 

[alothan]

Same here. All good.