Unfortunately, I don't have this model and I'm not that familiar with it, but I would make sure you have the latest firmware first.
Connect your HomePatrol‐1 to your PC using the USB cable and select “Mass Storage”. Then, in Sentinel select UPDATE -> Update Firmware and follow the on‐screen prompts.
Then I would make sure you have the latest database.
In Sentinel select UPDATE -> Update Master HPDB. Finally, write the new database to your HomePatrol‐1 by selecting HomePatrol -> Write to Homepatrol.
If you get an error you may need to reformat the SD card or you may need a new one.
Also, make sure you haven't accidentally avoided West Allis PD.
Tap the following: Menu -> Advanced Menu -> Avoid Options
The Avoid Options screen displays.
Tap Review Avoid List.
The Review Avoid List displays. (You can also tap and hold Avoid on any submenu pop‐up to display the Review Avoid List.)
To unavoid all entries, tap Clear All Avoids on the bottom menu bar and then tap Yes on the Stop All Avoiding popup dialog box. The Avoid Options screen displays.
To unavoid a single entry, tap that entry and then tap Yes on the Stop Avoiding popup dialog box. The Review Avoid List screen displays.
Tap Listen to return to normal reception or Back to return to the Advanced Menu.
And double check your location is correct and that you have all the correct service types set.
If your radio can hear NOAA weather broadcasts, then it more than likely is a programming issue.