I'm not sure if these instructions will help but this is what should be on the Uniden Web site for installing the firmware. I ran into the same problem back when I wanted to update the firmware.
The only thing that might make a difference now is if you actually installed the software, these instructions, where it is underlined, may not work correctly if the software is indeed already installed. If you still have a problem, I'd go into Add/Remove programs, uninstall the program, and then re-install following these instructions below: (You'll see my thoughts at the beginning about Uniden's instructions...)
These are the installation Steps from the Uniden Web site:
Download BC_VUP3 Firmware Updater for DMA Scanners, unzip the file, then run the installer to install this utility. Then, run the utility and follow the on-screen prompts to select the scanner model and firmware version to apply.
When I unzip that folder, I see a folder labeled
BC_VUP_V3_03_00. Inside that folder is a setup.exe file and a Setup_BC_VUP.msi file.
The only reason I selected the
Setup_BC_VUP.msi file is because it was the closest match to what the instructions say to select:
Run the BC_VUP3 utility.
It would have been nice if the instructions mentioned selecting the
Setup_BC_VUP.msi file rather than to
Run the BC_VUP3 utility.
I think it would be a bit clearer for people if it read:
Installation Steps
Download and unzip BC_VUP_V3_03_00.zip. Find the extracted files and open the BC_VUP_V3_03_00 folder. Click on the BC_VUP3.msi file, select Install. Once the utility is installed, go to your Start Menu and select BC_VUP3 to run the utility and follow the on-screen instructions.
