Computer generated voice dispatch - Hamilton County FG8?

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kc8tmv

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Seems like I am hearing a lot of this on FG8 and wondering “what’s up with that”. Anyone know what’s up?


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W8RMH

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wa8pyr

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They may be switching to an automated dispatch system like Locution. Locution can dispatch up to 20 runs simultaneously which greatly speeds up response times. They usually start out testing it on a side channel. Columbus has used it for about 10 years and it works very well. They do about 12,000 runs a month.

https://www.broadcastify.com/listen/feed/11148/web

Home – Locution Systems, Inc.

Important to note also that the simultaneous dispatching part only applies if they're using IP network connections to the fire stations. Over-the-air dispatching still only goes one at a time, so if HamCo still uses tone alerting (they do), they'll still be going one at a time; it will just be an annoying female computer voice. . . .
 
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scannerboy02

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The Hamilton County Communication Center (HCCC) will be going to Locution dispatching.

'31 FG 3' has been renamed '31 ALERT WEST', used to dispatch departments west of Vine St.
'31 FG 13' has been renamed '31 ALERT EAST', used to dispatch departments east of Vine St.

While the system is being tested they will also be dispatching with an actual person on the 31 FD EAST/WEST talkgroups but that will stop at some point in the future.

Of note, Cincinnati Fire will also be going to Locution in late 2019.
 

kc8tmv

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The Hamilton County Communication Center (HCCC) will be going to Locution dispatching.

'31 FG 3' has been renamed '31 ALERT WEST', used to dispatch departments west of Vine St.
'31 FG 13' has been renamed '31 ALERT EAST', used to dispatch departments east of Vine St.

While the system is being tested they will also be dispatching with an actual person on the 31 FD EAST/WEST talkgroups but that will stop at some point in the future.

Of note, Cincinnati Fire will also be going to Locution in late 2019.

Thanks so much! Will they be reassigning new TG for FG3 & FG13?


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fyrfyter33

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Important to note also that the simultaneous dispatching part only applies if they're using IP network connections to the fire stations. Over-the-air dispatching still only goes one at a time, so if HamCo still uses tone alerting (they do), they'll still be going one at a time; it will just be an annoying female computer voice. . . .

IP becomes an option later this year, although it’s looking like a pricey upgrade cost per station, that departments are responsible for paying for.
 

scannerboy02

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I believe Anderson is currently testing the IP dispatching.

I would not think IP dispatching would have an effect on over the air dispatching as IP dispatching would not work when a unit is out of the station.
 

fyrfyter33

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I believe Anderson is currently testing the IP dispatching.

I would not think IP dispatching would have an effect on over the air dispatching as IP dispatching would not work when a unit is out of the station.

That’s not the way the system functions. This is purely for faster in station alerting. IP based alerting would replace the OTA alerting option. It would become a redundancy or removed.

I don’t think anyone is testing it yet, since it’s not online and won’t be until later this year. Automated voice alerting is first and second, IP is third in the list.
 
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wa8pyr

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That’s not the way the system functions. This is purely for faster in station alerting. IP based alerting would replace the OTA alerting option. It would become a redundancy or removed.

How would they get runs if they're on the air, away from the station? Even Columbus Fire still dispatches OTA, even though each station has an IP connection. Columbus FD also has a dedicated talkgroup per station for use in case the IP network goes down. Eliminating OTA dispatch is also a hindrance for the mutual aid departments which monitor for runs affecting them.
 

fyrfyter33

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How would they get runs if they're on the air, away from the station? Even Columbus Fire still dispatches OTA, even though each station has an IP connection. Columbus FD also has a dedicated talkgroup per station for use in case the IP network goes down. Eliminating OTA dispatch is also a hindrance for the mutual aid departments which monitor for runs affecting them.

Pagers, Active911, the Alert Talkgroups mentioned in this thread.

Just because IP alerting becomes an option doesn’t negate the existence of other alert options such as OTA voice from the same system. The biggest thing this removes is the dispatchers needing to read off every single dispatch.

The IP component advances Station alerting only. It doesn’t do anything to vehicles. The alerts still exist as OTA, the station just doesn’t use them if it’s functional in the IP alert mode.

The majority of mutual aid among departments are within the same county and same dispatch center, so they are already users on the system. It’s only the fringe areas where units from other counties and dispatch centers could be incoming.
 
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wa8pyr

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Pagers, Active911, the Alert Talkgroups mentioned in this thread.

Just because IP alerting becomes an option doesn’t negate the existence of other alert options such as OTA voice from the same system. The biggest thing this removes is the dispatchers needing to read off every single dispatch.

The IP component advances Station alerting only. It doesn’t do anything to vehicles. The alerts still exist as OTA, the station just doesn’t use them if it’s functional in the IP alert mode.

The majority of mutual aid among departments are within the same county and same dispatch center, so they are already users on the system. It’s only the fringe areas where units from other counties and dispatch centers could be incoming.

I know how the IP alerting works and the purpose of it, just seeking clarification. You had mentioned earlier that IP alerting would replace OTA (over the air) alerting, but if they're still dispatching on talkgroups then OTA alerting obviously isn't going away. It just won't be done by a human being any more.

Departments around here still have human dispatching one day a week just so they don't forget how.
 

keary

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Hamilton County Locution went live yesterday at 1000 hours. The east departments are dispatched on ALERT EAST and the west departments are dispatched o ALERT WEST. Springfield Pike is the east-west divider for the county.
 

fyrfyter33

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I know how the IP alerting works and the purpose of it, just seeking clarification. You had mentioned earlier that IP alerting would replace OTA (over the air) alerting, but if they're still dispatching on talkgroups then OTA alerting obviously isn't going away. It just won't be done by a human being any more.

Departments around here still have human dispatching one day a week just so they don't forget how.

It’s either IP alerting or OTA alerting for a Station. Right now, everyone is OTA based, until IP becomes an option this fall.

It’s an option. You have to at least use OTA alerting. If you want the dispatches instantly, IP is the way to go. OTA will queue multiple details for dispatch, when it gets busy. The IP station upgrade, is pricey and they know not every agency will be able to afford it.
 
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