I don't know what I am doing wrong or not doing right... I live in Newark, NJ and am trying to monitor the Fire Department and city EMS. They both operate on the statewide "NJICS" system which my scanner, the 996P2 is capable of. I live in the city and am using an external antenna which I run through the wall and to the exterior of my apartment so reception shouldn't be an issue. When I scan either the FD or EMS talk group, I constantly get the "finding control channel" message. I have tried tweaking the squelch to no end and can't figure out what I am doing wrong. Any insight? I am using ArcXT software if that helps. Oddly enough, I also use the Uniden 436HP handheld with the stock antenna and can hear both Newark FD and EMS from my apartment with no issue.