Thanks everyone. I don't use location Control. What it turned out to be was tagging the Service Type as "HAM". I changed it to "Other" and it came to life. I still can't get the service type of HAM on the scanner to become active. It continues to show "---". When I drill through the scanner options, it does show "HAM" as being available for use.
I'll try to explain and it gets convoluted as what you see and do in Sentinel is different than in the radio.
The attachment is my ham DMR favorite list and when I manually created this list Custom 1 was the default and that is what I had to turn on in Service types. For this post I changed the marked item to Ham. I know in all my favorite list Ham is not used other than this example. Before I uploaded this change to the radio I checked Menu-->Select Service Types on the radio. Ham and a few other types had "---" in the right hand column. In contrast in Sentinel, Edit Profile-->Service Type I have checked marked all in the left panel and Custom 1 in the right panel.
After I uploaded the change in the attachment below then the Menu-->Select Service Types on the radio was ON and I could toggle between OFF and ON.
My conclusion is that if HAM on the radio indicates --- then that service type is not being used by any of the favorites list on your radio. Check marking an item in a global list comes into play when the line item you have programmed in your favorites list is used also.
As I was reading thru the thread it was always a little difficult to follow what was done and was it in Sentinel or the radio. Not a negative criticism just a fact of troubleshooting a technical issue online. It entirely possible my 'fill-in the blanks' assumptions are wrong and the consequence of early morning and not enough coffee resulting in the continuation of a long line of oops.