Freescan: Cant log on to RR database through Freescan

[bobruzzo]

Never had a problem till now...I get error in picture attached. I can log on to web site and forum with no issues....but when I try to log on in Freescan I get this error. I know my username and password is OK....been using it for a long time....Please help!

 

[Ronaldski]

No issue here with freescan logging in. Retype your login/pw by hand in freescan. I would suggest and be sure if there are any upper/lower case letters match those letter cases.

 

[bobruzzo]

Never had a problem till now...I get error in picture attached. I can log on to web site and forum with no issues....but when I try to log on in Freescan I get this error. I know my username and password is OK....been using it for a long time....Please help!

No issue here with freescan logging in. Retype your login/pw by hand in freescan. I would suggest and be sure if there are any upper/lower case letters match those letter cases.

OK I got it...must have been computer issue....OK now, thanks!