bberns22
Member
Worked for me perfectly running latest version of Windows 10, I also run PPS as administrator. My RR password contains a mix of upper/lower case and numbers...
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How Common Is The Radio Reference Import Error Issue?
- Thread starter JASII
- Start date
- Status
My PPS crashes every time I try to sign into RR
Mine too. I have tried all the suggestions on here too.
bberns22
Member
I suggest everyone share their Windows version to see if there is a common thread. Also including my basic system summary
OS Name Microsoft Windows 10 Pro
Version 10.0.19041 Build 19041
Processor Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz, 3600 Mhz, 8 Core(s), 8 Logical Processor(s)
Installed Physical Memory (RAM) 32.0 GB
OS Name Microsoft Windows 10 Pro
Version 10.0.19041 Build 19041
Processor Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz, 3600 Mhz, 8 Core(s), 8 Logical Processor(s)
Installed Physical Memory (RAM) 32.0 GB
Just to be clear, the “offline” radio reference import does work! It’s just the login that is not.
My login doesn’t work either, but bypasses and I’m able to use the import feature.
No luck for me
goodmore
Member
First I had to become a premium member. Then I had to wait while it downloaded the data base. That took a long time. A very long time.
The issue resolved itself when I did the following (thanks to another user in a different Unication thread):
Close PPS software
Under the ProgramData\Unication file directory, rename the RadioReference directory to something else (like RadioReferenceOld).
Open PPS Software
Click Import Radio Reference icon in upper right of PPS software
Allow the process to complete. Took 15 minutes or more to complete (keep pc from sleeping while this process completes).
Once completed the RR import worked fine for me.
Hope this helps.
ok,ill join the list of i can not import RR from the newly updated PPS,hopefully Unication will do something.
I tested it on 3 different computers and I still get the same Error for Login
This is shot in the dark and I have no idea why this would matter, but for those of you having trouble, are you subscribed to an 180 day, 360 day, or 720 day plan?
None of the above. DBA Access.
I sent you a message.
n1das
Member
I have not had any trouble logging in and the PPS crashes when I try to use the RR Import feature, same as what others are reporting. I am using PPS version V03.16.21 and my brand new G5 UHF-D w/DMR has V1.31 firmware.
I worked around it by downloading and saving what I wanted from the RR database as an Excel file. Importing to PPS from the Excel file worked. It's the RR Direct Import that's not working as others have reported.
Good to know that Unication's SW team is on it.
I worked around it by downloading and saving what I wanted from the RR database as an Excel file. Importing to PPS from the Excel file worked. It's the RR Direct Import that's not working as others have reported.
Good to know that Unication's SW team is on it.
- Joined
- Dec 22, 2005
- Messages
- 1,789
Working fine for me after some effort and reading and rereading this thread.
The initial download took almost 30 minutes, this first time I stopped it at 15.
I then followed the renaming folder suggested in this thread and downloading new driver.
Nice improvement, thanks Unication.TW . Nice to see all the product support.
The initial download took almost 30 minutes, this first time I stopped it at 15.
I then followed the renaming folder suggested in this thread and downloading new driver.
Nice improvement, thanks Unication.TW . Nice to see all the product support.
- Status
