Motorola may not repair that anymore, they ended support last January, but some service shops still have parts and will service them. We have had some with blown caps from the vehicle being jump started, and a few with this emergency button press problem from wear and use. (Although, we have a few users that forget to shut the radio down before removing the rear accessory connector, setting off the EMER as well). We swap them with spares all the time, as mentioned above. XTS/XTL radio support is limited to what Motorola has for parts for sale and on hand. Being replaced with APX series radios.