Close Call works fine, but there are many factors involved in detecting a transmission. As with most things radio related, your antenna is key to the success of Close Call reception. You will achieve better results with a real antenna versus the rubber ducky that comes with the radio. Distance to the transmitter, power of the transmitter, and antenna height of the transmitter are also factors in successful Close Call reception. Terrain/obstacles between you and the transmitter station can also play an important role. If the business is using DMR or NXDN, your 436 won't magically decode these transmissions unless you have purchased the licenses for the modes. Don't forget to turn on the Close Call bands of interest. I use a dual band antenna when mobile and have successfully collected many Close Call transmissions. Good luck!