Audio issue using proscan help

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ron351

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Nov 16, 2013
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I reset my laptop to windows10 and reinstalled proscan. I can not for the life of me get audio to work on the proscan software. I use SDS200 and in audio tab in proscan it sees the scanner but not detecting the audio. I have it connected all network cable. Any suggestions what I am missing here. I forget if UDP ports need open to the scanner, but seems UDP is loosing connection
 
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tazluv690

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Fuquay Varina , N.C.
I reset my laptop to windows10 and reinstalled proscan. I can not for the life of me get audio to work on the proscan software. I use SDS200 and in audio tab in proscan it sees the scanner but not detecting the audio. I have it connected all network cable. Any suggestions what I am missing here. I forget if UDP ports need open to the scanner, but seems UDP is loosing connection
Having the same issue as well.
 

ProScan

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Ontario, Calif.
Having the same issue as well.
What did you do to troubleshoot this? Did you go to the audio URL Setup and what does that show. Did you read the Tips in the URL Setup window and did that help. Providing more info would help a lot. Thanks
 
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