ARC500: Arc500pro and RR link

[aje_73]

I have the Arc 500 pro installed using windows 10. I open the arc500pro and then open the RR frequency link. The frequencies do not populate for download into the software for transfer to the scanner. Any thoughts why?

 

[doctordialtone]

Any thoughts why?

Just curious. Who is your ISP?

Some ISPs have problems doing that.

 

[aje_73]

Shaw is my provider

 

[doctordialtone]

Shaw is my provider

This thread mentions problems with Shaw.

Good luck.
HP-1: - Home patrol 1 times out while updating the database

 

[ProScan]

Just curious. Who is your ISP?

Some ISPs have problems doing that.

This thread mentions problems with Shaw.

Good luck.
HP-1: - Home patrol 1 times out while updating the database

You're thinking of the Uniden FTP server. The OP is trying to import directly from the RRDB.

 

[hiegtx]

I have the Arc 500 pro installed using windows 10. I open the arc500pro and then open the RR frequency link. The frequencies do not populate for download into the software for transfer to the scanner. Any thoughts why?

Is the User Guide for ARC500 (in the Wiki) of any help?

ARC500 User Guide - The RadioReference Wiki

wiki.radioreference.com

 

[jkahn]

I have the Arc 500 pro installed using windows 10. I open the arc500pro and then open the RR frequency link. The frequencies do not populate for download into the software for transfer to the scanner. Any thoughts why?

Do you have a paid subscription to RR?

 

[aje_73]

I do have a premium membership and it is still active. It may be the rolling outages.

 

[Butelsoftware]

What is the error message?

Gommert
www.butelsoftware.com

 

[Paulv914]

Fault Code : AUTH
Fault String : Invalid Username or Password

I KNOW my account is good, so whats the problem

 

[Butelsoftware]

Fault Code : AUTH
Fault String : Invalid Username or Password

I KNOW my account is good, so whats the problem

Double check your username and password and do not use your email as username.

Gommert
www.butelsoftware.com