I've been doing business with Stridsberg Engineering for decades. A couple of years the owner stopped responding to emails and I believe his son started responding. Since then things seems to have slowed down considerably. I stopped getting response to emails, deliveries started to take longer. When I place order with them they stopped sending tracking information and shipment notices. I recently placed an order for a FM Notch filter that took about three weeks to receive that was supposed to be in stock. I currently have an open order with them for a 2-Port Passive Multi-coupler and a Preamplifier. I placed the order on March 8th and I did receive an acknowledgment stating I would receive a tracking number in 5-7 days! I used to receive the items in 2-3 days. Now it's been 10 days and still no tracking number, let along my items. I also send an email that they combine my items in one shipment to save on shipping as they are very small and light. They'be been overcharging at $17.00+ to ship each little item which is excessive. Again I received no response from them on the tracking number, the consolidated shipping, or the items, nothing.
Has anyone else experienced similar problems with Stridsberg? This is unlike them as they've always been excellent. I'm concerned something happened to the owner and possibly his son is having difficulty keeping up. I hope everything is ok with them.
Has anyone else experienced similar problems with Stridsberg? This is unlike them as they've always been excellent. I'm concerned something happened to the owner and possibly his son is having difficulty keeping up. I hope everything is ok with them.