Thx. I am also missing 2 banks. Tried resetting but didn’t work. I have the software and cable but didn’t have any luck. Anything you can think of to restore the 2 factory banks?
The only way you could be missing a "BANK" is if you loaded the scanner with the software having them turned OFF. Still, you should be able to simply press the # you want to enable it. If not, go into "the software" whichever one it is and enable ALL the BANKS by checking them, then load to scanner. Personally, ARC96 is better to me as it sees the driver and COM Port # every attempt compared to WIN96. The WIN96 home page does have a default folder (factory V-scanners) upload but those frequencies are way out of date and old. http://www.starrsoft.com/software/win96/