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Old 09-13-2017, 8:34 PM
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Question ProScan loads then stalls after Windows KB4038788 Cumulative Update 2017-09

I downloaded, and installed the 2017-09 Windows 10 Cumulative Update (KB4038788) this morning.

Afterwards I noticed ProScan (v 12.3) registered, will launch, load data then freeze with no screen display. The Task Manager shows it's loaded, but no CPU utilization. It is using memory however.

Anyone experiencing this?
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Old 09-13-2017, 8:42 PM
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I've got the KB4038788 patch loaded (automatic update yesterday). No issues with ProScan v 12.3, registered.

OS Name Microsoft Windows 10 Home
Version 10.0.15063 Build 15063
OS Manufacturer Microsoft Corporation
System Name CYBERTRONPC
System Manufacturer Gigabyte Technology Co., Ltd.
System Model GA-78LMT-USB3
System Type x64-based PC
Processor AMD FX(tm)-6300 Six-Core Processor, 3500 Mhz, 3 Core(s), 6 Logical Processor(s)
BIOS Version/Date Award Software International, Inc. FA, 4/23/2013
Installed RAM: 32.0 GB
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Old 09-13-2017, 9:47 PM
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I figured out what the problem was.

The last time I ran ProScan, it was directed to my second monitor. Now that hurricane Irma is over, I had turned off my second monitor, and ProScan was remembering that was where I wanted to run it. I turned on the second monitor, and it was there! DOH!
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Old 09-13-2017, 10:40 PM
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Glad you got it figured out!
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Old 09-13-2017, 11:13 PM
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Quote:
Originally Posted by N9PBD View Post
Glad you got it figured out!
Thanks! Yes I'd be disappointed if I could no longer use ProScan.
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