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Scanner Programming Software - This is the place to discuss third party scanner programming and control software.

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Old 04-29-2018, 3:28 PM
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I am new to radios and the software as well. I have the arc-tc downloaded. When I go to connect my scanner it wonít let me because something about the serial port. I have the driver installed. I downloaded free scan software and was able to connect my scanner to that. I just had to change it to com 3 because I guess thatís where the scanner is connecting to. How do I change the arc-tc to read from com 3? Iím completely new at this so the easier you explain the better
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Old 04-29-2018, 3:34 PM
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Which one of the BuTel packages do you have and which scanner are you trying to use it with? The answer makes a significant difference in the resolution of your question

Mike
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Old 04-29-2018, 4:06 PM
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Quote:
Originally Posted by ka3jjz View Post
Which one of the BuTel packages do you have and which scanner are you trying to use it with? The answer makes a significant difference in the resolution of your question

Mike


Whatís a buyer package? And Iím using the Uniden bcd325p2
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Old 04-29-2018, 5:12 PM
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Not 'buyer' - BuTel, which is the name of the company that sells the ARC prefixed software. In your case, it would be ARC-XT.

If you have FreeScan communicating with the 325, I'd suggest starting with that. You can always migrate to ARC-XT later. I don't have that scanner nor ARC-XT, so hopefully now someone can jump in and answer how to make that look at COM3. Shouldn't be too hard, frankly...Mike
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Old 04-29-2018, 9:02 PM
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I experienced the same or similar issue before. Best I can tell, some other software has "captured" or laid claim to the port ARC is trying use. When that happened to me, I powered down the computer then did a re-start. That releases all the com ports.
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Old 04-29-2018, 9:56 PM
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I used the ARC-XT software, and the is an autodetect feature in the first step before a download or upload. Be sure you do not have another usb device (other than your printer) plugged in or you may have a comm port conflict. You can also go to the Device Manager and see what ports are active and try them manually.
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