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Old 05-06-2018, 11:42 AM
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Default ARC536Pro

Looking for some help with my Arc software trying to get my BCDx36HP to be read in ARC. I get the green light that's it. Step by step instructions would be appreciated. Thanks. ARC536Pro ver. 2.1 build 6.
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Old 05-06-2018, 11:59 AM
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Quote:
Originally Posted by Theo View Post
Looking for some help with my Arc software trying to get my BCDx36HP to be read in ARC. I get the green light that's it. Step by step instructions would be appreciated. Thanks. ARC536Pro ver. 2.1 build 6.
When you get the Green light...Check the boxes to select the systems.

Then select the button labeled READ SELECTED
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Old 05-06-2018, 12:04 PM
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When you get the Green light...Check the boxes to select the systems.

Then select the button labeled READ SELECTED
That's the problem no FL comes up in the box to check.
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Old 05-06-2018, 2:47 PM
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Are there any FL stored in the scanner?
Is the software detecting the scanner at the correct drive?

Gommert
Butel Software
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Old 05-06-2018, 3:03 PM
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Are there any FL stored in the scanner?
Is the software detecting the scanner at the correct drive?

Gommert
Butel Software
Yes and Yes!
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Old 05-06-2018, 9:47 PM
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Are you seeing Favorites Lists displayed in the pop-up window? If you are not, I think you may not be connected to the scanner. You can confirm this by looking at the blue field in the attached image.

If you are seeing Favorites Lists, you can read all of them by clicking the "Read All Fav." button. Be patient if you have a lot of them as it takes several minutes.

Alternatively you click check the boxes beside which one or several FLs to read. Then click Read Selected.

When the reading process is completed, the popup closes and those FLs that were read appear in the browser.

Last edited by ofd8001; 05-21-2018 at 8:42 PM..
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Old 05-07-2018, 5:36 AM
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Originally Posted by ofd8001 View Post
Are you seeing Favorites Lists displayed in the pop-up window? If you are not, I think you may not be connected to the scanner. You can confirm this by looking at the blue field in the attached image.

If you are seeing Favorites Lists, you can read all of them by clicking the "Read All Fav." button. Be patient if you have a lot of them as it takes several minutes.

Alternatively you click check the boxes beside which one or several FLs to read. Then click Read Selected.

When the reading process is completed, the popup closes and those FLs that were read appear in the browser.
I'm connected same as you No FL's are showing up! There's a bug in the software. I'm using 1.18.00.
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Old 05-07-2018, 5:53 AM
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Click on the Drivetest button, that will open a text file in notepad. Please post the contents of that file. And also a screenshot just like ofd8001

Gommert
Butel Software
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Old 05-07-2018, 6:06 AM
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Click on the Drivetest button, that will open a text file in notepad. Please post the contents of that file. And also a screenshot just like ofd8001

Gommert
Butel Software
ARC536
c: [OS]
d:
e:
f: [Backup Drive]
g:

E / 71 / E:\BCDx36HP\scanner.inf 69
F / 76 / F:\BCDx36HP\scanner.inf 70
G / 0 / G:\BCDx36HP\scanner.inf 71
H / 76 / H:\BCDx36HP\scanner.inf 72
I / 76 / I:\BCDx36HP\scanner.inf 73
J / 76 / J:\BCDx36HP\scanner.inf 74
K / 76 / K:\BCDx36HP\scanner.inf 75
L / 76 / L:\BCDx36HP\scanner.inf 76
M / 76 / M:\BCDx36HP\scanner.inf 77
N / 76 / N:\BCDx36HP\scanner.inf 78
O / 76 / O:\BCDx36HP\scanner.inf 79
P / 76 / P:\BCDx36HP\scanner.inf 80
Q / 76 / Q:\BCDx36HP\scanner.inf 81
R / 76 / R:\BCDx36HP\scanner.inf 82
S / 76 / S:\BCDx36HP\scanner.inf 83
T / 76 / T:\BCDx36HP\scanner.inf 84
U / 76 / U:\BCDx36HP\scanner.inf 85
V / 76 / V:\BCDx36HP\scanner.inf 86
W / 76 / W:\BCDx36HP\scanner.inf 87
X / 76 / X:\BCDx36HP\scanner.inf 88
Y / 76 / Y:\BCDx36HP\scanner.inf 89
Z / 76 / Z:\BCDx36HP\scanner.inf 90
C / 0 / C:\BCDx36HP\scanner.inf 67
D / 71 / D:\BCDx36HP\scanner.inf 68
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Old 05-07-2018, 7:56 AM
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Quote:
Originally Posted by Theo View Post
ARC536
c: [OS]
d:
e:
f: [Backup Drive]
g:

E / 71 / E:\BCDx36HP\scanner.inf 69
F / 76 / F:\BCDx36HP\scanner.inf 70
G / 0 / G:\BCDx36HP\scanner.inf 71
H / 76 / H:\BCDx36HP\scanner.inf 72
I / 76 / I:\BCDx36HP\scanner.inf 73
J / 76 / J:\BCDx36HP\scanner.inf 74
K / 76 / K:\BCDx36HP\scanner.inf 75
L / 76 / L:\BCDx36HP\scanner.inf 76
M / 76 / M:\BCDx36HP\scanner.inf 77
N / 76 / N:\BCDx36HP\scanner.inf 78
O / 76 / O:\BCDx36HP\scanner.inf 79
P / 76 / P:\BCDx36HP\scanner.inf 80
Q / 76 / Q:\BCDx36HP\scanner.inf 81
R / 76 / R:\BCDx36HP\scanner.inf 82
S / 76 / S:\BCDx36HP\scanner.inf 83
T / 76 / T:\BCDx36HP\scanner.inf 84
U / 76 / U:\BCDx36HP\scanner.inf 85
V / 76 / V:\BCDx36HP\scanner.inf 86
W / 76 / W:\BCDx36HP\scanner.inf 87
X / 76 / X:\BCDx36HP\scanner.inf 88
Y / 76 / Y:\BCDx36HP\scanner.inf 89
Z / 76 / Z:\BCDx36HP\scanner.inf 90
C / 0 / C:\BCDx36HP\scanner.inf 67
D / 71 / D:\BCDx36HP\scanner.inf 68
It works fine on my laptop but not on my PC. Could it be because I have a Backup HD attached?
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Old 05-07-2018, 8:39 AM
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There is a copy of the sd card on your main drive c:, rename the folder to for example C:\_BCDxHP\ and then it should work.

Gommert
Butel Software
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Old 05-07-2018, 12:47 PM
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Quote:
Originally Posted by Butelsoftware View Post
There is a copy of the sd card on your main drive c:, rename the folder to for example C:\_BCDxHP\ and then it should work.

Gommert
Butel Software
Thanks!
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Old 05-07-2018, 5:39 PM
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Thanks.......that seemed to do the trick.

Eugene KG4AVE
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